Information And Analyzing Information, Developing Options And Procedures

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EXPERIENCE IN RESEARCHING AND ANALYZING INFORMATION, DEVELOPING OPTIONS AND RECOMMENDATIONS- EXAMPLES Documents intended for Senior Management - advice and recommendation on the type of issues included, the level of detail and wording appropriate for that audience. Advice and recommendation on the types of supporting documents needed for some staffing actions. As A/Audit& Evaluations officer I had to coordinate allegations & complaints and the departmental response to these. There were numerous cases where the incoming correspondence did not provide sufficient information and I had to research existing files and records to determine the best course of action. In one instance, after researching and analyzing information, I was able to…show more content…
Regional Allegations and Complaints Coordinator has been working on a project to gather samples of recommended or approved language to be used when preparing a response to a complaint. I have contributed to the project by analyzing incoming complaints of the last 2 1/2 years to identify clusters of similar ones and then looking at the approved responses that programs prepared. I managed to expand the lands, governance and funding services sections. During my acting assignment as a Briefing and Correspondence officer a new version of the online Community Profiles application was rolled out. I was tasked with annotating the user manual for the new version in order to speed up and ease the process of updating a community profile and editing it for approval. I had to analyze numerous versions of these profiles prior to and post editing in order to provide recommendations as expected in the form of additional annotations to the user guide. As part of the Strengthening Regional Administration Project I participated on the ATIP working group. Over a number of months the team met to determine the expected outcome and come up with a plan to gather information, analyze the information, identify areas for improvement and come up with recommendation for changes and possible solutions (we used a SIPOC diagram as a tool to evaluate this). As a member of the team I participated in evaluating the current
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