Information Management

3247 WordsOct 8, 199913 Pages
Executive Summary The report aims to address the issue of information management within Lanway. Information, may feel is the most important resource any firm has, yet many firms have no appreciation of the cost, value or importance of the information they hold. By first outlining the steps and findings of an information audit carried out within the firm, conclusions are then drawn as to what measures should be taken in order to increase the effectiveness of Lanways information usage. The measures suggested are outlined in detail, with recommendations of both hardware and software. The report also establishes the need for information and for a company information strategy – highlighting the importance of aligning such a…show more content…
Every departmental manager within Lanway classed the internet within their three most important resources. This in itself shows the importance of the role it plays in today's business market. For firms such as Lanway, it is the fastest and most efficient way of obtaining up to the date and accurate (in the most part) information and offers the best cost/benefit trade off. However the internet brings with it, from an informational view point, a host of inherent problems and issues. Lanway, like many other firms suffers from this. In most cases, staff were unaware of many of these, and as such the quality of information suffered. The accuracy of the information received is on the most part never checked, and in some cases was then stored to be used for future reference. No guidelines exist as to whether only official websites were to be used, nor had any training be given on effectively using the internet itself. No one information store was available, in which staff could save data collected, such as URL's or product catalogue's, and in some cases, staff were not aware extranet facilities existed. As such, each individual employee held their own specific ideas and information on using the internet and in many cases time was wasted performing repetitive tasks and retrieving duplicate information. Once again, because the sharing of information was minimal, the speed and accuracy of
Open Document