Essay Information Management

1148 Words5 Pages
Information Management

Johannessen and Olsen (2010) noted “with this economic landscape, knowledge itself became a factor of production—specifically, knowledge related to identifying and exploiting new ways to establish temporary competitive advantage” (p. 502). Their observation reflects that under today’s business environment, the ability to optimize information is a significant factor that enables such companies to succeed their businesses. However, the use of information is more important than just limited in business practices, also for everyone living and other professional arenas (Badke, 2009; Turusheva, 2009). Educational institutions in which are responsible for teaching students to ingrain knowledge that uses for achieving
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The customer centric strategy also affected such companies to shift themselves from close to open in the form of connect and develop with the external stakeholders for creating values to their products and services (Chesbrough, 2003, as cited in Johannessen & Olsen, 2010). The connect and develop model change such companies in these areas of doing business, such as individualized immediate feedback, a new organizational logic, and new cooperation structure that influence by information (Johannessen & Olsen, 2010). The three areas affected by the use of external information stated previously affect such a company to make change responding to the new strategy (Johannessen & Olsen, 2010). For instance, to perform individualized immediate feedback, a company needs employees who have abilities to analyze and evaluate feedback information. Employees as a frontline in the business operation whose roles are receiving, delivering, and responding feedbacks to both internal and external stakeholders, such as managers, management teams, customers, suppliers, and so on. The management teams would use feedback information from the frontline to make changes as organizational logic appropriately to the business model (Johannessen & Olsen, 2010).
The Role of Educational Institutions in Responding to Changes
Russell (2009) noted today’s students “struggle with critically and
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