Information Systems-Chapter 9 Global Informartion Systems

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Chapter 9: Global Information Systems Why go Global? –Customers demand integrated worldwide services. Example: shoe company. Prerequisites to the success of a global information system: -Clear understanding of factors such as customs, laws, technological issues, and local business needs and practices. Airline reservation systems- first large-scale interactive global system Global products-Products or services that have been standardized for all markets. Manufacturer might “regionalize” operations Globalization- important factor in purchasing and supply chain Global Information Systems at Rohm & Haas: Part of Dow Chemical Production units in many different countries Overhauled its global information system: By upgrading the…show more content…
Cultural differences, Diverse regulatory practices, Poor telecommunication infrastructures, Lack of skilled analysts and programmers Obstacles to Using Global Information Systems: Lack of Standardization: Lack of international standards impedes developing a cohesive system that’s capable of sharing information resources across borders Too much standardization can prevent flexibility in responding to local preferences and even time differences. Only 5%-15% of a company’s applications are truly global in nature Cultural Differences: Include differences in values, attitudes, and behaviors Views on using technology Cultural issues: best addressed with education and training Diverse Regulatory Practices: Applies to policies on business practices and technological use. Many countries restrict the type of hardware and software. Jurisdiction issues on contracts of a GIS Nature of intellectual property laws: -Software piracy Privacy and cybercrime laws Censorship and government control Poor Telecommunication Infastructures: Consider telecommunion infrastructures of the countries where subsidiaries are located Differences in telecommunication systems make consolidating them

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