Information Systems

2222 Words Oct 15th, 2012 9 Pages
Chapter 2

Global E-Business:
EHow Businesses Use
Information Systems

Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
E-

LEARNING OBJECTIVES



Define and describe business processes and their relationship to information systems to information systems.



Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. •

Explain how enterprise applications, collaboration and communication systems, and intranets improve organizational performance. 1

Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
E-

LEARNING OBJECTIVES
…show more content…
Often use external information as well from TPS and MIS
Model driven DSS
• Voyage-estimating systems

Data driven DSS
• Intrawest’s marketing analysis systems

Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
E-

Types of Business Information Systems

How Management Information Systems Obtain Their Data from the Organization’s TPS

In the system illustrated by this diagram, three TPS supply summarized transaction data to the MIS reporting system at the end of the time period. Managers gain access to the organizational data through the MIS, which provides them with the appropriate reports. Figure 2-3

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Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
E-

Types of Business Information Systems

Sample MIS Report

This report, showing summarized annual sales data, was produced by the MIS in Figure
2-3.

Figure 2-4

Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
E-

Types of Business Information Systems

VoyageVoyage-Estimating Decision Support System

This DSS operates on a powerful PC. It is used daily by managers who must develop bids on shipping contracts.

Figure 2-5

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Management
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