Information Technology And Organisational Development

This article makes up Chapter 1 of the free, open access book titled, Information Systems: A Manager's Guide to Harnessing Technology, by John Gallaugher. Please ensure that you read the entire Chapter 1 of the book consisting of 3 parts (Part 1 Introduction; Part 2 Don’t Guess, Gather Data; and Part 3 Moving Forward).

To help support this every organisation has an Information system. The UK academy for Information Systems defines information systems as “the means by which organisations and people, using information technologies, gather, process, store, use and disseminate information”

The work entitled "Challenges and Reflections on Knowledge Society & Sociotechnical Systems" reports that information technology (IT) is redefining the business basis" and that "customer attendance, operations, product strategies, marketing and distribution and even the society of knowledge depend sometimes even totally on Information System (IS)." (Balloni, 2010, p.21) The implementation of a new technology has been associated with problems that are "often linked to resistance by the work force and failure to achieve the expected benefits." (Balloni, 2010, p.21) Balloni (2010) reports that there must be a fit between the 'technical' and 'social' system, which form the organization. This means that business strategy, rules and processes determine the type of software and subsequently the type of hardware, database, and telecommunications system needed by the organization. The social system is comprised by the organization's

In the area of implementation and operations, Frederick Winslow Taylor, as removed as he might seem from the world of modern technology, would be pleased that computers ease the sharing of best practices across whole companies and industries. In the same vein, Deming would champion the continued quality and innovation possible, especially when technology is combined with cross-departmental communication. A structural manager can thus view technology as an aid in planning and control, as well as coordination and networking among employees.

Information technology has advanced in multiple ways in society, where organizations has implement the structure into their work environment. Industries have outsource their manufacturing to other places in the world and rely on telecommunication to keep the marketing. The geographic distribution has changed significantly by reducing the distance it takes to complete an operation, due to information technology. These are just a couple of examples of how this advanced technology has reshape our society and continuing.

effect on daily life. And while these advances have instituted various sub-cultures and standards on

Over the years, technology has become a major part for a business and for an individual as well. Technology has become so advance that it has made a major effect for the staff as well as for the customers. New technology has helped in many areas such as data and information storage, advertising, transportation and communication.

Information technology and systems are vital to our success personally and professionally, and managers rely on information technology and systems every day. It is these systems that also help to support managers in planning, leading, organizing, and controlling. Many people need access to the same information which requires information to be centralized, accessible, stored, updated, and even customized. In this paper, we will explore how information technology and information systems help managers make decisions and run organizations in the past, today, and in the next five years.

An information system is a base in today’s business world. Everything is electronic. In various businesses, the survival and ability to succeed strategic business goals is challenging without extensive use of information system. Businesses improve the efficiency of their operations in order to accomplish higher profitablity. Besides that, information systems are important tools available to managers for achieving higher levels of efficiency and productiviy in business operations. For an example, Zara uses the PDA technology to gather customer feedback and input.

With the development of information technology industry rapidly, information system and technology had entered the daily life of thousands upon thousands of families. An information system is used to collect, process, create data and information as a complementary networks now. It can assist a large Internet which supports humans’ activities and decision. It is generally produced consists of six components, hardware, software, data, procedures, people, and feedback. Information systems include that people, processes, machines, DVDs, CDs, telephone, computer, iPhone, TV, iPad and information technology. Information’s produce needs Technology’s support. Technology is a collection of techniques, skills, methods and processes to

Over the last twenty years communication technologies have not only become a part of everyday social life, they are a third arm to an informal virtual office.

CHANGE is the only constant in the relationship between information systems and organizations. As technology evolves and changes, its introduction into organizations requires changes in the firm 's infrastructure and the services it can provide to its employees, customers, and suppliers.

In modern society, technology has affected in every area and industries, and helped develop more advantage than tradition industries without technology. E-commerce, Customer Relationships Management (CRM) and online sales etc. are widespread use in many organisations around the word (Philip Kotler., 2013).

Present day society mostly relies upon information system infrastructure. It can empower or even stimulate human, social, financial and innovative changes. It exceptionally indicate about the progressions that have happened lately and patterns for future. For that reasons organizations that build up this sort of systems spend a major measure of assets in researching, developing and innovating.

Existence of an information system (IS) department in an organization got recognition as an important asset since two decades back. The main objective of having an IS department in an organization is to process the raw data available as input from organizations’ resources and transform it into meaningful information as output. Good quality information can be used effectively in managing organizations’ operations.