Information Technology vs. Information Systems Essay examples

610 Words Jul 14th, 2010 3 Pages
Running head: Information Technology vs. Information Systems
Information Technology for Managers
John Alexander
Keys to Information Technology

Abstract 1. In your own words, define the terms "information technology" (IT) and “information systems” (IS) and explain their components and infrastructure. Why is it important for a manager to be involved in IT and what are the critical responsibilities for the manager?

2. Case Study (discuss the case and answer questions at end of case): The Progressive Group of Insurance Companies - Managers Leverage Ongoing IT Investments to Achieve Competitive Advantages (p. 23 of text)

Information Technology vs. Information Systems
While both terms can be interchangeable, it is important
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The involvement of management is just as important as the direction the project receives from the project manager. Management must be involved in monitoring progress and making critical decisions through implementation. Managers have three principle responsibilities when it comes to IT, they must be able to identify opportunities to use the information, be able to introduce, apply and reduce its risks. It may require changes within the company for example may require changes to the companies’ business processes, responsibilities, as well as decisions on how to do business. While changes do occur, there will be some that will resist those changes by either not using the system to its full potential. Managers also must be able to direct this resistance so the system will be accepted and used throughout the business.

The Progressive Group of Insurance Companies - Managers Leverage Ongoing IT Investments to Achieve Competitive Advantages. Progressive, rated the best Web site for buying and owning car insurance by Keynote Systems Inc., has given the site a ratings in all but one of its Insurance Carrier Scorecards since 2000. Notable features of the site include a real-time comparison rate ticker; our Name Your Price option for car insurance; online claims reporting and tracking; and 24/7 online customer service, which includes online payments and policy updates.(Progressive.com) Progressive was chosen for creating an infrastructure