INFOSYS CASE STUDY Question1: Introduction to the organisation, knowledge management needs and focus at infosys 1- Introduction to the organisation Founded in 1981 in India, Infosys is an Indian software services company with their headquarters in Bangalore, Indian. The organisation now has current revenue of over $ 2.1 billion (case study, 2006) and has over 69,000 employees worldwide. Infosys is one of the leading information technology service companies in India that uses an extensive non-US based offshore infrastructure to provide managed software solution to clients worldwide (Sumita Raghuram, 2001) . Sumita further states, that the organisation has seventeen state-of-the-art software development facilities throughout India …show more content…
However, for KM to be effective the organisation needs to identify its KM needs. According to Kondal, 2006 , there are six factors that determine the KM needs of an organisation. These factors are: Knowledge dispersion: intellectual assets management Employee turnover: Market environment: general business focus Virtual working: Innovation: Value addition: general business focus A- Knowledge dispersion This factor plays a big role in all organisations that use KM because of their characteristics such as size, many business divisions, mergers, acquisitions, and global presence. Because of the size of Infosys, the organisation needs to be able to capture and use the knowledge detained by the knowledge workers spread around the world. Beside the Bangalore's headquarter, Infosys worldwide sales headquarters were in Fremont, California, and it had branch sales offices in Atlanta, Bangalore, Boston, Chennai, Chicago, Dallas, Detroit, Frankfurt, London, Los Angeles, Mumbai (formerly Bombay), New Delhi, New York, Seattle, Tokyo, and Toronto (Narayana Murthy, 1999) . Infosys need a tool that will enable access to its recourses by all its members. B- Market environment - Create a strategy that encompasses management of market knowledge include customers, partners, and competitors - Establish special interest groups
As a member of management Clive Jenkins is responsible for boosting employee morale to ensure that company goals are met
3. Understanding that HIV is a retrovirus (a virus that uses reverse transcriptase), answer the following questions:
3. Calculate the client's target heart rate at 60% and 80% using the Karvonen formula.
Mr. Hugh Tudor (55 yrs) is a well-known person in Milville, where he has been living for 30 years. He is involved in lot of social activities and has a reasonable pension and savings. He is becoming restless in his retirement and shows interest in investing in The Leeds Livery, local British pub in Milville, which could provide him with more challenges. While discussing this matter with his friend, he found out that the pub has great potential to perform well as it once exceeded the profit percentage of the industry. Mr. Tudor is in the process of exploring this opportunity but still has several questions rising in his mind.
Functional magnetic resonance imaging (fMRI) technology would be best reveal the location and extent of damage to Tim’s brain produced by his
Petersen, J. C. (2007). Why don't we listen better? Communicating and connecting in relationships. Lincoln City, Oregon: Petersen Publications.
1. Assess Interco's financial performance. Why is the company a target of a hostile takeover attempt?
An informatics needs assessment is a critical step in the selection and implementation of the Electronic Health Record (EHR). The purpose of a needs assessment is to understand the organization and the needs of the organization well enough to boost the positive impact of an EHR while minimizing the negative effects (American Medical Association, n.d.).
1.What do McRae and Costa mean by introversion and extraversion? Is Subira introverted or extraverted? Find examples in the case to support your answer.
As the implementation of electronic health records (EHR) progress nationwide, the concepts of interoperability and health information exchange (HIE) must be discussed. The Healthcare Information and Management Systems Society (2005, p. 2) define interoperability as “the ability of health information systems to work together within and across organizational boundaries in order to advance the effective delivery of healthcare for individuals and communities.” Interoperability is the enabling of two systems, including those that do not share
There is a long term vision concerning the information strategy of the IT systems utilized by integrated manufacturing at Stryker Instruments. A thorough understanding of the organization, management, personnel, and the technologies that comprise the system was required to develop the information strategy of the company. The IT system employed by
IDEO has a flat organization; there are no formal titles, dress codes, organizational charts or permanent job assignments. The company is made up of project teams organized around IDEO's innovation process, which is focused on constant brainstorming and prototyping; where no idea is a bad idea, in the early stages of a project, and trial and error is an expectation on the journey to getting it right. The organization is driven by team collaboration and performance, built around creativity, innovation, and idea and information sharing to develop breakthrough products and achieve customer satisfaction by understanding customer needs and input. It is an adhocracy of two core groups tied together by IDEO's
A case study is a specific instance that is frequently designed to illustrate a more general principle (Nisbet and Watt, 1984). Hitchock and Hughes (1995) further suggest that the case study approach is particularly valuable when the researcher has little control over evens. Case studies strives to portray ‘what it like’ to be a particular situation, to catch up reality and ‘thick description’ (Geertz, 1973) of participants’ lives experiences of, thoughts about and feelings for a situation. They involve looking at a case or phenomenon in its real-life context, usually employing many types of data (Robson, 2002). It is important in case studies for events and situations to be allowed to speak for themselves, rather than to be largely interpreted, evaluated or judged by the researcher. In this respect the case study is akin to the television documentary. Case studies can make theoretical statements, but, like other forms of research and human sciences, these must be supported by the evidence presented.
It is generally accepted that information is a vital commodity for the successful operation of today’s organizations. Nowadays modern business organizations are using computerized information systems in order to obtain such information. However as the technology advances rapidly the main issue is how can an organization should effectively use such an information system - which its management sometimes can be unpredictable - in order to effectively help the whole organization structure to improve and take the most out of it.
Information technology is a rapidly growing part of today's society. It affects everyone's life in many aspects. Every human endeavor is influenced by information technology and the increasing rate at which what it can perform includes. One area of human endeavor that information technology has greatly influenced is the practice of medicine, specifically veterinary medicine. Not only has veterinary medicine been influenced by information technology, it has also been enhanced by it. The degree to which the practice of veterinary medicine includes information technology is observable at the Animal Emergency Clinic of Central New York on Erie Blvd. in Syracuse, New York.