Infrastructure for Knowledge Management

42738 Words171 Pages
Infrastructure for Knowledge Management

Dr. Randy J. Frid

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Table of Contents
COMMON VOCABULARY..........................................................................................................4 FORWARD .....................................................................................................................................5 CHAPTER 1 – Defining Knowledge Management ........................................................................8 The Meaning of “Knowledge” ....................................................................................................8 Perceived Gains .........................................................................................................................10 The
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.....................................................61 Case Studies ..........................................................................................................................61 Focus Groups.........................................................................................................................61 Feedback Systems .................................................................................................................62 Performance Evaluations.......................................................................................................62 Knowledge Seminars.............................................................................................................62 Broadcast Communications...................................................................................................62 Rewards for Achievement .....................................................................................................63 Contractors and Consultants......................................................................................................63 Virtual Teams ............................................................................................................................63 Formal and Informal meetings ..................................................................................................64 Capturing
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