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Initiative 1: Use the expectancy theory to motivate the staffs.
Perry says he was not averse to sharing profit to his staffs but he does not know how to sharing the profit equally to them. As well as he wants to adopt the consultant’s suggestion to increase the percentage of the collections. However he also worried about the mediocre ones cannot get the enough rewards; besides, he wanted to know why this option could improve staffs’ motivation. (1) We recommend Perry to use the Expectancy Theory. We believe this theory can solve Perry’s problem well and responds to his concern. “Expectancy theory is based on the premise that a person will be motivated to put forth a higher level of effort if they believe their efforts will result in
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“Expectancy Theory of Motivation”, 2011

Adams J.S. 1963. Adams' equity theory Para.13

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