Running head: FINAL PROJECT ? INTEGRATING MANAGEMENT 1
FINAL PROJECT ? INTEGRATING MANAGEMENT 3
Final Project - Integrating Management Functions to Advance Innovation
Learner Name
Kaplan University
GM501-02: Management Theories and Practices II
Dr. Carrie A. O?Hare
February 14, 2016
Final Project - Integrating Management Functions to Advance Innovation
Introduction
Amazon a retail giant that sells over 170 million products to over 20 million customers also employs 230,000 workers. The company is known for its business strategy, and innovation, but is also in news every year for its unsuccessful human resource team. The high turnover rate is not new for Amazon and the company has
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Purposeful Darwinism is the highlighted issue behind the high turnover rate where employees are pressured and asked to do the task out of their expertise. There are news articles claiming that Amazon makes its employee work as a machine and there are several anonymous employees backing this fact.
After analyzing these issues in different segment and departments of Amazon, it is evident that the primary issue is with the leadership, and then there are issues with communication and HRM management. Though policies are launched at regular intervals, but they failed because none of the policies targeted the work culture. It 's a fact that today employees believe in job hopping, but it 's not an excuse for Amazon, which is operating at such a global standard.
Innovative Management Idea/Solution
Alternate Courses of Action.
Training Programs: Induction training program should be provided for the new employees by making them work in their expertise area. In case if the job demands and employees have to work outside their expertise, training program should be organized for a justifiable time duration so that employees don 't have to learn and implement by themselves. Such cases promotes unhealthy and fight for survival work culture, which often makes employees look for other jobs.
Compensation & Benefit: Benefits and pay above the base salary is one of the best way to retain employees. The process if successfully implement is a continuous source of
Key Issues for Amazon. The key issue for Amazon.com is that the company’s median tenure is 1.0 years according to the article, “Why Google and Amazon Employees Are Out The Door In Barely A Year” by Anya Kamenetz. Having a high turnover rate can be very critical to a company’s downfall; therefore, the question here is why is Amazon’s employee turnover so high? MSNmoney published the article, “6 reasons Amazon employees burn out so fast” which gives some insight to why so many employees leave this ever so growing company. The main reason would be because of the CEO, Jeff Bezos. According to the article, Bezos is very freighting to
Well considered induction programmes can increase productivity within an organisation and reduce the turnover of staff in the short term. The length and nature of the process is determined by the complexity of the job and the background of a new employee.
Amazon employees are left feeling angry because they are being given low-paid wages for overworking. This effects Amazon heavily as they are having employees leaving the company and the company it's self has to bring in agency workers as temporary employees. This would mean
Job rotation ratio will increase in Amazon employee resources. And that’s why a bad reputation can be created in job market which will disparage good candidate to apply in Amazon. That’s why less skilled people will join in post and Amazon might face loss their
Amazon.com is an international electronic commerce company founded in 1994 by jeff Bezos, previous vice president of P.E & show and co., a global invest firm. He named it after amazon river because he wanted his business to be the largest in the world.Amazon.com has left such an impression that every worker dreamt of working at amazon .can such a impression last a longer ? Recently it has been described as the most bruising workplace.
Unfortunately, Bezos autocratic style has had profound effects on Amazons culture. Perhaps most importantly, Bezos has created a culture of metrics. Consequently, it has led to a competitive atmosphere, which has created an uncomfortable working environment for many employees. For example, some employees have sabotaged their cohorts
Induction training is training given to new employees. The purpose of the induction training (which may be a few hours or a few days) is to help a new employee settle down quickly into the job by becoming familiar with the people, the surroundings, the job and the business. It is important to give a new employee a good impression on the first day of work. However, the induction programme should not end there. It is also important to have a systematic induction programme, spread out over several days, to cover all the aspects in the shortest effective time. The advantages of induction training are that they are cost-effective and to have the opportunity to learn whilst doing training alongside real colleagues. The disadvantages of induction
Amazon’s Brutal and Cruel Condition Submitted to: - Dr. Adam riggio Submitted by: - Michael Wadhwa September 23, 2017 • Summary This report by Michael Wadhwa entitled “Amazon’s Brutal and Cruel Condition” provides an overview of some of the bad conditions of the workers inside the Amazon. Michael Explain the Basics of How the workers face difficulties regarding to their work inside the Amazon as well as how they struggle with hard behavior from the management. Michael then focus on in which way company should organize their way of work to understand the worker’s social and personal things. So, they can work without any pressure.
There should be clear communication between management and employee. Not a single employee should felt like left out or undervalued. After following my recommended compensation mix employee should feel free to talk about their need, rewards and benefits and depending on their work, capacity and quality of
Succinctly put, the lack of employee focus has been detrimental for the organizational culture of Amazon. Research shows that employees will overlook low compensation if they enjoy their work. However, Pliner argues that “…culture is a form of compensation… (2015)” and as such Amazon is struggling to keep employees satisfied in both arenas. Generally, one of the first qualifiers on a job search is with respects to monetary compensation, however, by its own accounts, Amazon would rather pass the savings on to its customers in lieu of increasing compensation. Comparative to other dot com businesses, Amazon’s employees are grossly underpaid or as Amazon would like to call it, compensation structures are ‘frugal.’ Other areas of frugality have employees paying for their own meals in the cafeteria; which is unheard of in American tech companies, which are in addition to overwhelming cuts in pension and health benefits. Not only is the compensation per employee low, but the employee count is arguably low with reports of small teams doing work that should be allocated to an exponential number of employees. In this way Amazon is once again able to pass savings on to the customer, but at what cost to its employees (Kunkle, 2017; Lahinsky, 2012; Upadhyaya,
Amazon, a powerful company, has challenged many of its competitors and nearly causing them to go bankrupt. Jeff Bezos has taken amazon through changes and seemingly all for the better.
Amazon.com prides itself on exceptional customer service so it is extremely crucial to hire the right person who not only has the desired expertise but who also shares the company’s values. According to Amazon.con (2003) “We believe that our ability to establish and maintain long-term relationships with customers and to encourage repeat visits and purchases depends on the strength of customer service operations” (as cited in Keblis &
Amazon has grown rapidly since their inception. The company experienced a surge is sales of 313% until 1998, supported by 8.4 million customer accounts in over 150 countries, of
While Amazon faces many issues in a rapidly changing economic, political and global environment, this paper will focus on how Amazon can increase loyalty among its customers and continue to differentiate
Employee training programs are important in a business' success. Without an effective training program implemented the business could suffer from confused employees, ill direction and incompetence. The new employee can only excel further when taken through a properly planned training program.