Intercultural Management:The Seven Cultural Variables

Attitudes can also arise due to observational learning, wherein people internalize the attitudes of others; passing them on from one individual to the other. Attitudes can be held implicitly and do not innately imply behavior. Often individual’s will have consideration of a ground or opinion but not act on it when the chance rises. Many factors influence whether or not attitudes will come to impact behavior.

1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

The management of an organization plays an integral part in determining the direction and performance of the organization. The manner in which the management of an organization is handled has a profound effect on the organization. The success of an organization is dependent upon a flexible and skilled management and workforce. The management of an organization is responsible for shaping up the organizational behavior and ultimately the culture within the organization. Public management faces a multiple of challenges and opportunities, how the management deals with these issues translates to efficiency in management. The personal judgments and skills of public managers can make a significant impact in public management. If

3.1 Explain how people from different backgrounds may use and/or interpret communication methods in different ways

2.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

3.1 – Explain how people from different backgrounds may use and/or interpret communication methods in different ways.

An attitude are the long lasting beliefs, feelings, and behavioral responses towards social objects such as other people or issues (Attitudes and Behavior, n.d.). Attitudes can either be positive or negative.

6. Describe the way in which cultural differences can act to impede communication between business people of different nationality.

“Attitudes are positive or negative evaluations, feeling, and tendencies that individuals harbor toward objects or concepts” (Wild). As the book mentions, attitudes are similar to values, these are formed according to a culture background and varies from country to country.

Fundamental beliefs surrounding the very idea of culture separate the cross-cultural and sociocultural approach, which may seem to suggest incompatibility. Sociocultural psychological understanding of culture is that it employs a “mutually constitutive” or “cyclic model”. (Eom & Kim, 2014) The idea of culture in the sociocultural model is that culture influences people on a

Attitudes carry a huge weight in social psychology. In the past, the theory of attitudes was considered the most dominant study in social psychology (Allport, 1935). Throughout time, the term attitude has accumulated many definitions, a renowned definition being “a relatively enduring organisation of beliefs, feelings and behavioural tendencies towards socially significant objects, groups, events or symbols” (Hogg and Vaughan, 2014, p. 150). The focus on attitudes is so significant because the question of whether attitudes can predict behaviour has arisen time after time. If attitudes do predict behaviour, we can discover why people act in certain ways and, therefore, attempt to change negative behaviours. Over time, work has been carried out to determine to what extent attitudes predict behaviour.

Geert Hofstede developed the widely applied Hofstede’s cultural dimensions, which mainly focuses on how different countries with different cultural backgrounds handle different anthropological problems that occur in cross-cultural communication (Hofstede 1980). The first five Hofstede’s dimensions will be discussed in following paragraphs. It should be clear that there is no good and bad between two elements in each dimension since every culture has its unique features and ways to function.

In this era of Globalisation, cross cultural management is the biggest challenge that is faced by the organisations. Within the business context, cross culture refers to interaction between different cultures. Cross cultural management refers to managing the employees from different cultural background in one environment (Adler, 2008). Cross culture management is a significant issue within the organisations as the success of an organisation depends upon the smooth interaction of the employees. This paper is aimed at providing insight on the cross cultural management and the main issues and challenges relating to cross cultural management. For the purpose of this paper, two articles, “Cross-cultural Differences in Management”, by Amman & Jordan

Following are the five cross cultural communication needs that will allow for improved lines of communication, better cross cultural awareness and more successful cross cultural relationships