Internal and External Paper

What is management? According to Kinicki Williams textbook “Management, management is defined as the pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organizing, leading, and controlling the organization resources (Ch. 1, pg. 5 Management: A practical introduction). I believe in order to be an effective manager you must be a positive, goal orient, organized individual. I also believe an effective manager is an individual that motivates their staff and leads by example. I believe all managers should follow the management process.

Management as a concept was developed in the last 100 years partly due to the booming industrial revolution. “The definition of management is to

Innovations form the main sources of competitive advantages and are always of significance for the growth of a company. Companies or organizations put their greater efforts in improving their performance by finding new ideas and knowledge on the best way of beating their competitors and therefore give satisfaction to their customers. There are various factors involved in the innovation design system which can be either internal or external.

In order to move with the times, the organisation may introduce new equipment or software. Some staff may see this as a positive step that moves the business forward, but some employees may feel anxious about the change, how much it is costing the business and whether it is actually going to improve their role or create more problems.

According to Boddy (2008), management refers to the process of bringing together individuals with the sole intention of achieving desired objectives, aims and goal using available resources effectively. Composed of several vital tenets, this paper seeks to

To develop revisions about specifics participation of members of the workforce, discussion of new ideas, and acquisition of resources should be frequently, and made to fine adjustments. After the change implemented the continue monitoring of activities ensure that new objectives are met. To continue follow-up, reviews, and feedback mechanism help in the monitoring process. This organization needs to monitor the ongoing operations to ensure that follow the objectives and policies established for the implementation of this system (Spector, 2010).

The telecommunication industry that AT&T essentially created has undergone radical advancements, particularly within the last decade. According to the IBM Institute for Business Value, approximately 15% of the world’s population had access to a telephone in 1999 but by 2009, 70% of the world’s population had mobile phone subscriptions (Nelson & van den Dam, 2010). Given the extraordinary explosion of mobile computing and wireless communications, continued advancements within the global telecommunication industry are certain. A number of trends drive this evolution including the advancement of devices and network access technology, changes

AT&T is a world leader in communications, media and entertainment, and technology. They serve millions of U.S. consumers with broadband, video, and voice services. AT&T has been providing service to individuals and businesses for one hundred thirty-three years as of March 3rd. Their history of innovation is a story about how people from all walks of life come together to improve how we interact with the world around us.1 AT&T has done just that. In today’s world having different ways to communicate with one another is important. By providing numerous points of contact with individuals, AT&T is able to obtain new customers everyday.

Prior to the 21st century, most of the world’s communication was done via telephone or through face-to-face interaction. The advancement of the cell phone, the ease of emailing replaced the standard letter writing or silent immediate communication with texting. The instant access of a camera could capture moments never caught before. No longer did individuals in society have to wait until they arrived home to play video games, they could access their favorites through their phones or tablets. With the beginnings of such companies as US Cellular and Sprint, Verizon Wireless researched the models to analyze successes and failures to devise a business concept that would transcend location and time. Verizon Wireless is one company that is dedicated to “empowering people with revolutionary technology”. Verizon is considered one of the world’s largest cellular phone providers with the highest customer satisfaction rating. The headquarters is located in Basking Ridge, NJ and Verizon employs over 85,000 individuals around the world. The employees are considered one of the company’s greatest assets where each individual’s talent is valued. Employees hold positions in the fields of sales, customer service, management, technology and network positions.

Over the past hundred years management has continuously been evolving. There have been a wide range of approaches in how to deal with management or better yet how to improve management functions in our ever changing environment. From as early as 1100 B.C managers have been struggling with the same issues and problems that manager's face today. Modern managers use many of the practices, principles, and techniques developed from earlier concepts and experiences.

In today’s ever changing economy, society’s idea of management is becoming increasingly more difficult to sustain with the continuous demands of the position. A successful manager must have a certain level of expertise and problem solving techniques to carry out the daily tasks required. Over the years, there have been various ideas on what management is, such as planning, organizing, leading and controlling.

Management according to Management Innovations, 2008, is ‘the process of reaching organizational goals by working with and through people and other organizational resources’. This statement basically says that when a company wans to achieve certain goal(s), they will have to work together as a team so that everything is organized, and the team must have a leader to rule it in the correct path. Whilst managing the company, there needs to be full

The history of management has been grouped into phases of development. Classical Management was introduced in the beginning of the 201th century. This addresses the organization’s search for efficiency on the basis that people will work for themselves and be economically beneficial. In other words, they work because they are determined by the economic concerns. Workers are expected to accept every opportunity that comes and they must work for it to achieve a personal and financial improvement. All of this has been supported by 3 theories in which the companies still used it today.

Management can be defined as the art or act of doing things or activities through the efforts of other people to accomplish desired goals. It deals with the organising and coordination of people, activities, materials, machines and money.

Management is one of the most important human activities and has critical impact on life, growth, development or destruction of an organisation. In an organisation, managers with any rank or status should understand their basic duties i.e. maintaining a sustainable conductive environment where people can fulfil their commitments and objectives through collaborative approach. (Akhtar, 2011) A manager is responsible to achieve the business’s goals, visions and objectives by planning, organising, leading and controlling. Dubrin (1994) stated that in every organisation each member of staff must plan, organise, make decisions, and control the resources they need to accomplish the results expected