International Journal of Physical Distribution & Logistics Management Emerald Article: International Logistics and One-Stop Shopping

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International Journal of Physical Distribution & Logistics Management Emerald Article: International logistics and one-stop shopping Janjaap Semeijn, David B. Vellenga Article information: To cite this document: Janjaap Semeijn, David B. Vellenga, (1995),"International logistics and one-stop shopping", International Journal of Physical Distribution & Logistics Management, Vol. 25 Iss: 10 pp. 26 - 44 Permanent link to this document: http://dx.doi.org/10.1108/09600039510101780 Downloaded on: 01-04-2012 References: This document contains references to 27 other documents Citations: This document has been cited by 2 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 2086 times. Access…show more content…
25 No. 10, 1995, pp. 26-44. © MCB University Press, 0960-0035 A preliminary version of this article was presented at the Western Decision Sciences Conference in Maui, Hawaii, in April 1994. Limitation The total number of integrated carriers which are in a position to provide onestop shopping for international logistics to US shippers is estimated to number less than 30 worldwide. The data obtained reflect the perceptions of ten of these carriers, yet they cannot provide the statistical and analytical comfort that a survey of a larger population would yield. This study, therefore, should be considered exploratory in nature, rather than providing conclusive results. Definitions of one-stop shopping The term one-stop shopping, to describe total logistics service packages, found usage in trade journals and carrier sales literature during the 1980s. Mahoney[10] describes one-stop shopping as: The multimodal carrier promises to become a transportation supermarket, where the shipper will be able to satisfy all needs with “One-Stop Shopping”. The shipper’s shopping list will be fulfilled with simplified documents from origin to destination and the shipper will receive an audited computerized printout, just like the housewife at the checkout counter. Logistics and one-stop shopping 27 Vellenga, et al.[9] associate one-stop shopping with: the image of a customer seeking to find transportation enterprise that will accept the shipment, choose the most

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