Interpersonal Communication In Health And Social Care

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

Communication is all around us. It’s the way we interact with each other in everyday living. Our senses have a lot to do with the way we receive communication, and even if a sense is impaired there are still ways to get the idea across to people.

Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.

The role of the nurse in the healthcare setting is to be supportive, informative, advocate and help patient through their treatment journey through the use of language- verbal and non-verbal.

M2, review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

P1 – Explain the role of effective communication and interpersonal interaction in a health and social care context

Task 1 (Part 1) Introduction: This assignment will be explaining what is meant by communication, interpersonal interaction, making references to the communication cycle and the key elements for such a cycle. The assignment will be explaining verbal and non – verbal communication when communicating with a wide range of service users. There will be assessment of the effectiveness of communication for service users with different needs. What is meant by communication?

A plan that could be used to clarify a misunderstanding would be if a service user could not understand ones line of questioning, pictures could be used to combat this if the misunderstanding was still apparent after using this method one could resort to writing down the question and asking it slowly and clearly so that all parties understand what is being asked or requested.

M1 Assess the roles of effective communication and interpersonal interactions in health and social care with reference to theories of communication

In a health and social care setting there are two different types of communication and those are verbal communication and non-verbal communication. Verbal communication is the way you talk to someone and non-verbal communication is your body language towards someone.

Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

Professional Communication is a very important element in the foundation for a strong health care system. Communication can also serve as a basis for basic health care administered. Communication is not only the one tool in health care in which we can control, but also what helps prevent the derailment in patient-healthcare professional trust.. Types of model that can help express how important professional communication is within health care is the movie titled, The Doctor. There are various examples in this movie in which the importance of professional communication is portrayed and supports the argument, as well. These types of examples and supporting data can also be found in real life testimonies of what type of situations can result from lack of professional communication in the health care setting. Communication teaches the importance in human-to-human contact that some hospitals and health care setting may lack due to the certain personality type that is more attracted to the roles of doctors. Professional communication should remain at the forefront of bed side manner and proper etiquette in the health care field and setting.

Throughout these weeks working on the mental health units I was able to go to many different units and ECT treatments. During the first couple of weeks I was having a hard time starting a conversation and feeling comfortable talking with the patients by the end of these weeks I have improved. I was able to speak to multiple patients and make them feel safe and comfortable. One week I was able to see what happens when a patient has an episode that endangers the other patients and then escalates to the nurses; where they couldn’t calm the patient down. They had called a psych emergency and about 15 men game to help turn this situation into a better one. This showed me how things can escalate but at the same time with help it can be detained.

Healthcare is a relationship industry, where good healthcare leaders are constantly engaged at every level of the organization. Interpersonal skills, which are skills that people use to communicate and interact with others, is one of the most important skills. One of the many ways to boost interpersonal skills is by smiling and being appreciative. Consequently, I should convey my appreciation more often towards people around me because the positive energy that radiates from my inner self will eventually draw other people towards me. Likewise, I should also make it a habit to make eye contact and address people by their first name when they talk to me. By doing so, my coworkers will be happy to know that I’m listening to their stories and thus,

Oral communication can also be one form of communication that is effective in health and social care settings. However, as healthcare professionals provides services for clients, they tend to speak to them continuously to ensure that communication is effective when providing services for those utilizing health and social care provisions. For example, if a client is supposed to undergo major surgery, the healthcare professional will speak to the client orally to make sure that the client is aware of his or her treatment. Oral communication can be utilize in 1-1 context in relation to healthcare provider and service user. When a health and social care professional tend to have 1-1 communication with a client it makes communication to be effective