preview

Interpersonal Communication Research Paper

Decent Essays

Contemporary Communication Technology
New communication technologies include electronic mail, or E-mail, voice mail, fax machines, and cell phones which can be used for sending E-mails, and text messaging. These new forms of communication technology have increased the swiftness and ease of communication within an organization. There are also other forms of communicating through new technologies such as social networking sites like Facebook, Twitter, and LinkedIn. Social media can be used to identify trends and communicate with customers (Nelson, 2013, p. 298). Social networking sites can also be used to stay in communication with employees in an organization. Interpersonal communication consists of numerous forms of communication; electronic, verbal and non-verbal and can have a significant impact an organization. Interpersonal communication is also essential in developing and maintaining relationships at work with other individuals. Interpersonal …show more content…

When sending a message, business communication technology has its advantages in the time it takes to send a message. For instance, it can be beneficial to an organization that does business with customers and clients in globally. Messages can be sent and received instantaneously instead of waiting days for documents to be received across the globe; business can exchange files in a matter of moments over the Internet (Henderson, 2014). Another advantage is the communicator can send a message in the form of online video chats and conferences, with either with one individual or with a number of people. No matter the message, it has two primary components; the content, which is contained in the words, symbols, and concepts the communicator has chosen to convey, and the emotional aspect of the message which is contained in the potency, demeanor, and on certain occasion, the motions of the communicator (Nelson, 2013, p.

Get Access