How Can We As Health Care Workers Resolve Conflict?

Although many of us go great lengths to avoid it, sometimes it is just inevitable. People in the workplace setting will always have different ideas, values, and attitudes than others around them. A conflict can arouse in any given setting, and the affect it can have on those involved can either be negative or positive. Depending on the approach and strategies utilized during and after a conflict will determine the result of the conflict. Conflict helps people recognize legitimate differences within an organization or profession and serves as a powerful motivator to improve performance and effectiveness, as well as satisfaction (CCN, 2017). This paper will identify and explore a particular recurring conflict in the

How many interpersonal conflicts have you been in today, this week, or even this month? Do you even know which conflict styles you normally use when faced with a disagreement? Furthermore, this analysis shall reflect on my particular conflict styles, with an in-depth look at possible benefits of knowing the conflict styles I tend to incorporate, and how behaviors change based on a relationship and the environment.

What is conflict? Even something as basic as a universal definition for the word conflict seems to vary from source to source. A literature review focusing on conflict defined it as “the interaction of interdependent people who perceive incompatibility and the possibility of interference from others as a result of this incompatibility” (Brinkert 2010). Often times the disagreement results not from a concrete difference, but rather a difference in perception (Ellis & Abbott 2012). One of the most important factors effecting conflict management is the resolution style used. The most often used tool for classifying how conflict is managed is the Thomas-Kilmann Conflict Mode Instrument (Iglesias & Vallejo 2012).

There are different conflict management styles, the dictatorial style, which insists that things are addressed their way and the low self -esteem style, which just allows others to have it their way. It is up to the individual to decide which way works for them. Additionally, the abdicator handles conflict by bowing out or walking away. This method is unhealthy because it robs the offended growth opportunity, which results from working through issues (Pegues, 2009, p.49). Another style is the collaborator, which often involves cooperation and pulling together to reach a common purpose and are emotionally balanced.

Wherever there are people the ability for conflict exits. Conflict is a disagreement, opposition or clash. It can affect the person emotionally, physically and specially. It can result in a fight, discord and division. Conflict can be used to motivate; however it can be destructive and should be dealt with. According to McElhaney (n.d) nurses experience six major areas of conflict. This scenario depicts one of those areas.

To begin my analysis, I will be looking back upon my childhood and the conflicts that surrounded my “utopia.” There are a couple prominent conflicts that have remained etched in my memory throughout the years, but before describing those memories, I will briefly describe the different family conflict climate categories as well as conflict approaches and behaviors.

Maria- You mentioned, “team collaboration is essential for patient safety and quality care” team work is something the health industry can’t function correctly without. On average, a person sees over 4 different health care professionals, just for yearly checkups whether its dentist office, primary care location, or eye doctor. Communication is the glue to holding together a patient health, by monitoring, and encouraging improvement in all aspect of that person medical/health care. Very accurate, “First, conflicts or fights refers to differences, disputes, and unpleasant comments among individuals,” sometimes it pays to compromise and understand another individual to avoid this problem. This response to the discussion it constructed in a great

Places value on individualism, self-assertion, and competition. Not common in cultures that prioritize cooperation, keep others from failing, finding areas of agreement

As nurses, it is imperative that we have skills to deal with conflict we encounter throughout the day. Some conflicts are easily handled with simple solutions; other disagreements can persist for weeks or even months and never be handled in a proper way to resolve the situation. The later kind of situation can create resentment, anger, and animosity between employees or colleagues. In this paper I will describe a conflict situation with resolution strategies used by the confronter, discuss other ways to resolve the conflict, and discuss the conflict theory most beneficial to use with a diverse group of people.

Conflict is “an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals” (Hocker, 1991). There are two basic types of conflicts: substantive and emotional. According to Schermerhorn et.al., substantive conflict is a fundamental disagreement over ends or goals to be pursued and the means for their

There are numerous entities and situations that can be avoided throughout the durations of one’s life, but there are a few things that cannot be escaped being a United States citizen; and that’s taxes and conflict. It’s hard to go a single day without running into some form of conflict, whether it be constructive, or destructive conflict. For me, conflict has always seemed to either go really good, or take a turn for the worst. Over the past few months I’ve attempted to work on some of my strategies to better deal with my day-to-day interpersonal conflicts, so I get in the rhythm of trying to successfully complete an altercation. With that being said, I would like to discuss a conflict that was both relational and organizational. This conflict

Conflicts are more common than not in this day and age. You can have a conflict in a work or school environment over anything. In order to fix most conflicts there has to be an open communication. Lack of communication can cause more problems than fix them.

Interpersonal conflict is described as “an expressed struggle between at least two interdependent people who perceive incompatible goals, scarce resources, or interference in the achievement of their goals (Beebe 221). As with many other things, people have developed some myths about it. One of the interpersonal conflict myths is that it indicates a relationship of poor quality. This is, however, incorrect because the conflict can instead demonstrate the complete opposite. An example would be when a couple is arguing about what to eat for dinner. Such a disagreement can show that there is a supportive environment between the two of them. Both people feel comfortable enough to voice their differing opinions without the fear of being negatively

Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of

The conflict that I have chosen involves Jen, my old roommate, and recent living situation. Jen had a substance abuse problem with alcohol, which led her to living a life in a way that was not healthy. The purpose of this conflict is to show others that just because some issues can be resolved with proper management skills, there are some that we as individuals are not qualified to resolve. It is worthy of analysis because it deals with what I believe is an intractable issue that needed more than a resolution between two people. After evaluating this conflict, I can expect to break down future conflicts, manage them properly, and deeply understand the issue at hand.