Interpersonal Skills Are The Lifeblood Of An Efficient Business

Assertiveness is the ability to stand up for yourself, without stepping on anyone else's toes. It is the ability to express yourself in a manner that is clear, direct, specific, and considerate. It means confidently saying what you mean and meaning what you say. It is the happy medium between passive and aggressive. Passive people are often reluctant to express their interests. Aggressive people have no such problem, but they are inconsiderate towards others.

Many people are not aware of the communication skills that they lack, most will argue that they have perfect communication skills. Taking interpersonal communication has taught me that my skills are very poor. I walked in thinking there was nothing I can learn about communication and realized that I know little to nothing about communication. Since starting this class I’ve narrowed the skills I need to work on to the following four which includes listening, being more supportive and active, understanding, and improving my self concept. Although all four of these skills are something I can improve I think listening is my main problem.

Assertive— people develop positive relationships with others, as they will try to consider other viewpoints as well as presenting their own viewpoint in a clear way. This can lead to better self-image and reduced stress.

Talking and listening are essential life skills. The ability to talk in order to communicate and exchange ideas and information, to negotiate with others, to express feelings and emotions, allows human beings to function well in the world and to be full and active members of society. Communication, to be effective, requires the ability to listen, to understand and to make sense of what is heard. On the personal level, when we listen, we give attention to the other person in such a way as to allow them to feel heard, understood and therefore respected. In that way, listening is more than

The goal of college professors is to prepare students for life after college. Teachers commonly rely on presentations to teach students communication skills, but that is not enough because it only teaches an individual to speak in front of a group. Interpersonal skills are a required skill set to have an effective conversation with another individual, which makes interpersonal skills extremely important in the Business community. Interpersonal skills are important in the business community because an individual must be able to communicate effectively with their colleagues, and the ability to actively listen to clients. Teachers fail to teach interpersonal skills because it is taught by doing, not seeing. The only way students are able to

What is Listening and why is it important? This paper will address the viewpoint of listening skills and its outcome. Listening is an essential tool, which is one of the constructive aspects in the communication process, for communicating with other people. To listen well is a knack that is learned. However, for people to listen effectively, they would need to practice to obtain the skill. ”As with any new skill, learning to listen takes effort, attention, and practice” (Stewart, 2006, p. 202).Listening skills allow people to make sense of and understand what another person is saying. In other words, listening skills allow you to identify with the meaning of what people are talking about.

Listening Skills Listening is the ability to accurately receive and interpret messages in the communication process. It is also key in all effective communication, without the ability to listen effectively, messages are easily misunderstood. The importance of listening skills to top employers, the provide training for employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction, greater productivity with fewer mistakes, increased sharing of information that in turn can lead to more creative and innovative work. Many successful leaders and entrepreneurs credit their success to effective learning skills. Richard Branson frequently quotes listening as one of the main factors behind success

#1. Listening- is one the communication skills that are very important in engaging in conversation and communicating with others and I can honestly say that this is I a skill that I believe that is a God- given gift that I possess and therefore is one of the greatest strengths that I possess, why because it helps me to understand the person in which I’m communicating with and to also to gain a better perspective on the person’s concerns, needs and expectations.

Listeners need to make eye contact, pay attention to the non-verbal communication, take notes, and acknowledge the points. Listeners need to avoid distractions and interruptions. On occasionally, organizations have to test the employee such as observe evaluations for all employees. These improvements can only build listening skills in organization's if everyone works together.

The Mayo Clinic Staff points out that being passive rather than assertive can cause health problems like stress and "seething anger." Therefore, being assertive is good for one's personal as well as interpersonal health. Being assertive can prevent the problems that lead to aggression in communication. Assertiveness is often misconstrued as aggression. In fact, assertiveness prevents aggression, when aggression is just built-up anger inside due to inability to express one's true thoughts and feelings at the time they arise. "Being assertive is a core communication skill. Being assertive means that

Listening is the conscious processing of auditory stimuli perceived through hearing. According the website skillsyouneed.com, adults spend upwards of 70% of our time in communication, of which 45% is listening. Active listening is essential in the business setting, from communicating with team members, customers or suppliers if you are not paying attention to what is being conveyed, you will miss vital information necessary to make a decision or provide direction. Active listening requires that, the listener rely on more than what they hear. Much of what is conveyed during a conversation is done through gestures, facial expression, vocal inflection, pitch, or other non-vocal actions. In marketing, part of understanding what to build or add as new features to an existing product is gaining insight from the customer through in depth interviews, and focus groups. If you do not know what should be done to prepare the environment and yourself for the interview or focus group, you will likely miss valuable information that would affect your product enhancement or development decision. For more on the topic of active listening, visit:

Daniel R. Ames, author of “In Search of the Right Touch: Interpersonal Assertiveness in Organizational Life” (2008) for Current Directions in Psychological Science, defines assertiveness as:

An effective listening skill is a technique where millions of people use in counseling, conflict resolution, and even for training purposes. It actively absorbs information given by the speaker, and also shows that you are interested and paying attention to what the speaker is saying. You also give the listener feedback on what they have heard from the presenter by paraphrasing or even restating in their own words. You also give back verbal communication such as writing notes that would include trying to choose the correct words, and the moments where you should not speak while the presenter is speaking to you.

Listening is an important form of communication. Unfortunately, many people who do not know how to listen believe they can listen well. They often say "I have been doing this all of my life of course I can listen". Listening is not inherited, or a personality trait, it is a skill that must be worked on and practiced.

Listening is more than just hearing. The process of listening involves receiving and constructing meaning, and responding to verbal and/or nonverbal messages. In other words, listening is not always easy and being a good listener is all about developing listening skills. To receive messages appropriately we have to listen actively. Active listening can be broken down into three important skills; first of all you have to reflect the feelings that the person is communicating, secondly reflect the content that they are communicating and finally ask good, meaningful questions.