Interpersonal Skills Essay

Interpersonal Communication Competence is defined as constantly communicating in a way that is effective, appropriate, and ethical (McCornack, 2016). When a person is communicating competently, they are following social norms, are able to accomplish their goals, and treating persons in an unbiased manner. In my paper I will be discussing my own interpersonal communication competence and the evaluations that I, and my close companions, have made about my ability to communicate proficiently. I will begin my essay by explaining what effective and appropriate communication consists of, and follow up with my argument on how effective and appropriate I am in my interpersonal relationships. As I continue I will examine my empathy and why I am strong in this aspect of communication, followed by my deliberation of my conversation management and why I am weak in this category and how I could possibly improve. As I near the conclusion of my paper I will focus on my interpersonal communication motivation, knowledge, and skills. After reporting my scores in each category I will reflect on my skills, my lowest score, and explore why I am poorest at this quality and how I can grow in my capabilities. Overall I am a competent communicator, but enhancements can be made in my conversation management, effectiveness and skills in order to build up my competence.

Talking and listening are essential life skills. The ability to talk in order to communicate and exchange ideas and information, to negotiate with others, to express feelings and emotions, allows human beings to function well in the world and to be full and active members of society. Communication, to be effective, requires the ability to listen, to understand and to make sense of what is heard. On the personal level, when we listen, we give attention to the other person in such a way as to allow them to feel heard, understood and therefore respected. In that way, listening is more than

Negotiation is one important part of both the professional and personal life in our everyday situations. It is critical for people to resolve disputes, distribute limited resources, and/or create something new that neither party could achieve on his or her own. Negotiations can range from coordinating project timelines with clients to asking for a raise to discussing holiday plans with family members.

Kozicki (1993, pp. xiii - xiv) views negotiation is a simple procedure that basically a solution of two sides sitting down to reach a mutually satisfying agreement, and sees negotiation as being the art of reaching an agreement by

Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources.

While reading and researching about interpersonal skills I came to conclusion that I possess a lot of those skills although in different level of expertise. My skill set contain of high ability in coaching, problem solving, questioning, tact, supervising people, counseling, interviewing.

Interpersonal skills are what social equips an individual making them able to coexist in a work surrounding. This skill may vary but they contribute to one thing which is help an individual be more reliable and work efficient.

#1. Listening- is one the communication skills that are very important in engaging in conversation and communicating with others and I can honestly say that this is I a skill that I believe that is a God- given gift that I possess and therefore is one of the greatest strengths that I possess, why because it helps me to understand the person in which I’m communicating with and to also to gain a better perspective on the person’s concerns, needs and expectations.

Listening by definition would be to give ones attention to a sound, however, in business we need to be active listeners providing responses that engage the person speaking and affirm we hear them. As managers we are often tasked with the skill of listening. Your subordinates will need to be heard and have important things to discuss. One example may be an employee discussing a safety issue. The ability to actively listen to the employee and provide feedback will assure the employee you have taken their concern and plan to act. I have found a website that offers training on the skill of listening called mindtools.com. One can utilize this website to improve the skill of listening.

Usefulness in business: We need to listen to be able to gather information and understand what the job that it to be done is. It is also a way of being socially agreeable with others so that we want to do business together. It is a major part of communication. Without listening, communication would fail.

There are vital features that contribute to good interpersonal skills, such as effective listening, oral communication, self-awareness, and reflecting. Effective listening is a

Interpersonal skills are key to effective business. Whether you are the CEO of the company or a sorter in the mail room, interpersonal skills are necessary to your success in business. These skills encompass a great number of things. Some include listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. It is important to understand that you can develop your skills. Not everyone is born a great listener or negotiator. These skills can be either innate or acquired. In any case, it is necessary to always want to improve them. To improve them, you must first understand what they mean and how they can be useful in your business and work environment. Then, you can go on to research and develop your interpersonal skills.

Although emphasis usually lies on being a competent speaker, listening is a key skill that many business personnel do not exercise enough. For cross cultural communication, attentive listening is critical to be able to understand meanings, read between the lines and enable to empathize with the speaker.

The second skill is assertiveness, defined as: “the ability to speak up for ourselves in a way that is honest and respectful”

Since listening plays an essential role in the communication process, developing listening skills are important because they will help interpret what the speaker is saying during feedback. In other words, the listener should be able to respond to what the speaker talked about for clarification purposes.