Interpersonal Skills In Healthcare

Explain the role of effective communication and interpersonal interaction within a health and social care setting

P4 Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

M2, review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

P1 – Explain the role of effective communication and interpersonal interaction in a health and social care context

M1 Assess the roles of effective communication and interpersonal interactions in health and social care with reference to theories of communication

In a health and social care setting there are two different types of communication and those are verbal communication and non-verbal communication. Verbal communication is the way you talk to someone and non-verbal communication is your body language towards someone.

Effective communication skills help a person in a vulnerable situation to feel secure, safe and also respected. It allows the individuals to express their needs and concerns. Health and social care workers have the tools to provide understanding and support in their workplace.

Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

The issue of inter-professional communication is a critical aspect of contemporary healthcare to enhance team communication and collaboration; its unique principle is the ability of building mutual trust, understanding and support in healthcare environment (Portsmouth, Coyle & Trede, 2012). More importantly, it ensures patient’s intensive care and outcomes effectively. In this reflective essay, by approaching the 5Rs framework for reflection, I will be evaluating and analysing my personal characteristics, namely assertiveness and active listening skills compared to characteristics of two health professionals working in multidisciplinary team through a pregnancy related stroke handover.

Within this following assignments it will discuss, and compare the range of skill that are used within interpersonal communication, throughout the health and social care sector, and the interactions barriers that we have to vdeal with when working with work colleagues, and outside agency , as well as looking after our clients groups. As Health care workers who work within the health and social care sector, the method which we tend to use when caring for our clients, throughout the NHS, is person centred care. We are trained to use the following aspects, which is to respect the needs, and wishes, at all times of every person, we come in to contact with. Which then, therefore helps these people and your fellow co-workers, know that you have

I order to have good interprofessional communication, hospitals and clinics need a system that allows for a multilateral communication so providers and other members of the team can be on the same page and provide unified care. When working in a team, unified care is a central aspect that can either help you provide excellent or poor treatment and care.

Interpersonal communication is a crucial factor in developing therapeutic relationships, being that it is a transaction of information between two or more people. Within the health care environment, interpersonal communication skills are essential not only for nurses, but for all health care professionals alike in order to achieve patient goals, as well as a positive workplace atmosphere. Body language, Meta communication and listening are just some of the vital skills required by nurses to achieve positive communication. Nurses must be aware of what constitutes effective communication to ensure a positive outcome for their clients (O’Toole, 2012, p.4). Standard 9.1 of the National Competency Standards for Registered nurses outlines the interpersonal

In this assignment, I am going to review four cases, which will require a number of different communication skills focusing primarily on; developing a therapeutic relationship, communicating assertively, communicating effectively with an individual with a disability/impairment and communicating with individuals from another culture. I will discuss building a therapeutic relationship and effective communication with each patient.

I had to learn to master the skill of active listening and properly decoding messages to understand what others were communicating to me even when cultural barriers were present. I had to manage my body language to ensure I was always displaying positive, non-verbal communication no matter the content of what may have presently been taking place. Giving eye contact was critical as the patient needed to know I was present, attentive, and concerned with their health dilemmas. Maintaining pleasant facial expressions, utilizing positive mannerisms and the appropriate tone of voice were skills that allowed me to create a positive experience for the patient even in their time of discomfort.

A report on the interpersonal skills of listening, questioning and feedback and the benefits of these in the engineering field