Interpersonal Skills: Listening

Negotiation can be defined as a communications process used to put deals together and to

Negotiation is a form of communication.Effective negotiation is an important characteristic, and it consist of effectively communicating with people (Gomez-Mejia, Balkin, & Cardy, 2012).

Negotiation is a basic generic human activity. The world is a giant negotiating table such that a person can negotiate many different things in many different situations. Negotiations can occur over labor relations, buying purchases, salaries, strikes, international affairs such as war and freeing hostages as well as family issues such as divorce, child custody and even who gets the car keys.

Negotiations are an integral part of our lives. On a daily basis we end up having negotiations with family members, spouse (which movie to go for), employer (how much would be the compensation or number of vacation days) and Rotman (regarding the quantum of scholarship). At the conclusion of a negotiation one may end up feeling victorious or may feel that there is scope of improvement and learning.

Assertiveness is the quality of being self-assured and confident with being aggressive. Being assertive is important in the business setting as it permits you to convey your

Negotiation is a common human activity. Everybody negotiate in his or hers personal and professional lives and it is an important part of the competitive modern life. Negotiations can occur over dealing with people, business contracts, official matters, service, buying products and relationships. Also, in the tourism industry needs good negotiation skills for business successfully.

The Harvard daily blog an online journal, define negotiation skills as “the process of discussion between two or more disputants, who seek to find a solution to a common problem, a solution that meets their needs and interests acceptably”. In a business environment an example of negotiation could be a relation between a customer and a contractor, the customer request a service from the contractor and both need to sit down and discuss on how the work should be done and to negotiate the final price. Developing negotiation skills implies the ability to reach a settlement and also developing our persuasion skills. Hence we need to practice the way we talk, discuss and always outline the interest and objectives of both parties.

Negotiation is a dialogue between two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues. This beneficial outcome can be for all of the parties involved, or just for one or some of them.

Readers will find this textbook on negotiations to be broadly accessible and very informative. The third edition has been substantially updated and revised to reflect current negotiations research. Thirteen chapters are presented in four parts. The first chapters focus on the basic elements of conflict and negotiation. Part Two examines the processes of communication, persuasion, and ethical judgment. Part Three explores external influences on negotiations,

Negotiating is a concept and practice that is a part of daily life. For parents, there is negotiating involved in something as seemingly mundane as getting your child off to school on time and in good spirits. At work, negotiation is at the core of employment. We have negotiated our job to offer our skills and expertise in return for compensation. There are two main types of negotiation. Distributive negotiation is based on the "fixed pie" solution. Each party receives a fixed share of the attributes, solutions, and commodities to be attained. Conversely, the integrative approach to negotiation holds that there is a solution that while there is a finite amount of attributes, solutions, and commodities, a "win-win" approach that involves

Negotiation is a skill a person must develop, practice, and study in order to become a master negotiator (Lewicki, 2012). Negotiation is a very powerful tool that can be used to obtain items or services a person desires or requires. Negotiations can be simple or they can be complex negotiations between company’s and nations. An example of a simple negotiation is asking for a price match at Best Buy or another retailer.

With an understanding that negotiation is communication, parties in negotiations should determine information that should be available as well as information to withhold from the other party. Communication in negotiation may focus on areas such as substantive issues, offers and counter offers, proposals, demands, interests, procedural issues, the interpersonal negotiation relationship, and

Listening Skills – Definition: It is the ability to accurately receive and interpret messages in the communication process, as defined in the website: “What are Interpersonal Skills? / SkillsYouNeed -http://www.skillsyouneed.com/interpersonal-skills.html

At the onset of this semester 's course I would not have considered what I did day in and day out to be negotiation. I would have called it working together, or something similar, and had no reason to interpret it beyond conversation. Now that I am beginning to define and understand negotiation I am able to apply the definition and methodologies to my daily interactions. I have always been comfortable understanding what I want, and having an idea of how to get there, but I now find myself trying to understand the other side of the coin. How can I get from point A to point B, and what conversations and trade offs will I be making? What strategies are they using against me, and what weaknesses do I have in my negotiation tactics? This

Listening is the first skill in communication. Listening is a process. A child first listens to its parents, brothers and sisters. Then it listens to its- age group istening is the ability to understand what others speak. Pronunciation, vocabulary, voice and body language of the speaker either enhances or reduces the other person's listening". Brindha Prabhakar,(1991) listening is stage one of responding act of a communicating event. Listening is a sustained effort to receive sound and make meaning It opens up possibilities for continuing interaction. Listening is generally considered the most important skill of all. The basis for the other three of the four skills, particularly the listening