Interview Case Study

The way she wrote the story does not seem as though she is emotionally connected. Perhaps she was desensitized to such topics due to

about her son’s well-being, and seems to feel guilty that she urged him to make the trip,

that she is looking for work to make her life better. At the time this

herself to not have to ‘suffer’ her mother’s fate. She almost seems to be developing anxiety and

My first service-user of the day was Ms A, she is 65 years old. She suffers from depression and also panics attack, clinically obsess. I greeted her with a warm smile, introducing myself as her carer for the day. She responded back with a welcoming smile, I started building warm and friendly and positive communication with her. Already gone through her care plan, I was assessing her and asking her preferred support.

has been taken away by her husband and children. It isn 't that she dislikes her children or

contact with her parents, who desperately wanted to see not only their child but also their two-

Client appears to be very sad in regards of the gunshot incident, and the fact that her friends were involved in the incident. It appears to be that although this incident did not happen to the client directly, she is very distressed by it, and she feels a lot of pain and sadness to accept this event. Client appears to be hesitated to share her emotions with her best friends in regards of the incident. It seems like client has difficulties to accept that her friends use humor to cope with the gunshot incident. It appears that client is angry at her friends' parents based on her description although client further denied it. Client seems to want to control over things that she does not have control of such as when client mentioned that she does not want her friends to go back to work yet. Although client is feeling a lot of distress from the incident, it appears that client is aware of the importance of self-care. Client would likely benefit from increase social support, and self-care

was always a kind person and very loving to her son, so when this case was brought up it was very

It was a few years ago, and I had gone grocery shopping with my mother. I’d always shop with her just so I could get out of the house, walk around, and pick out food that I wouldn’t have thought of for the grocery list. My mother was a conservative person. She had grown up on a farm in a small town where change would least occur. She was a spiteful person whose insecurities led her judgments. Despite her animosity to most things, she would tell me stories to inform me on matters she finds important, like how much money I should save for a car, or how she earned a high credit score. On our way home from the grocery store, she decided to tell me a story she heard from her coworker.

Her son, in particular, struggles with

main reason why her family has stopped loving her even though this is not true, this particular

She says that she “lied” and told her client she was stuck in traffic, she told her husband she had a good day, and she told her friend that she was too busy to go out to lunch.

Ramos said she has family and friends who are protected under TPS and DACA, it’s important to her to advocate for them.

Conducting interviews is fundamental as a case manager. In order to understand more about good interviewing, I decided to watch an interview about an addict mother conducted by Dr. Phil. While watching this interview, I made some notes on attitudes and characteristics that I considered important for good interviewing. The characteristics will be presented in the following paragraphs.