Interview With A Dental Assistant: A Case Study

People communicate to show their needs, to share opinions they have. Effective communication can build strong relationships and create good social rapports.

Prior to applying for Calhoun Community College’s dental assisting program we are required to complete eight hours of dental observations. My observations were completed at Valley Smiles Dental Care in Athens, Alabama and also Limestone Smiles in Athens, Alabama. Observing the groups narrated the dynamics of two distinctly different private practices.

Communication is defined as ‘a transactional process involving participants who occupy different but overlapping environments and create relationships through the exchange of messages, many of which are affected by external, psychological and physiological noise’ (Adler, R and Proctor, R. 2010). Communication doesn’t just mean verbal communication, as non-verbal communication is just as, if not, more important as verbal communication. According to Albert Mehrabian, only 7% of a message is communicated through verbal communication, 38% is communicated through your tone of

Communication enables human beings to interact in a meaningful way. It is hence a vital component of coming up with the meanings of situations so as to derive the intended conclusions.

Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).

Being able to communicate effectively with more people feels good and is empowering. In “Arts of the Contact Zone,” Mary Louise Pratt tells the story of her son and how his literacy of baseball allowed him to, “start a conversation with a stranger and feel sure of holding [his] own” (485). In Richard Rodriguez’s essay, “The Achievement of Desire,” he writes how, “reading made [him] a confident speaker and writer” (527). To be able to communicate well with others and get ideas clearly across to them is a satisfying feeling; likewise, to be able to understand their ideas.

the case of a warning. It can be vital to make a person’s quality of life

Along with dental procedures, I observed various work dynamics while shadowing. I realized that social responsibility, leadership, teamwork, and communication are all important factors in a dental office. I am thankful for my past experiences that helped me to develop all of these skills. While shadowing I saw that it is crucial for a dentist to communicate not only with his staff but also with his

Dentistry, in one form or another, helps abate feelings of hopelessness and accountability that occur during periods of confusion. Not only are they knowledgeable about specific nuances that accompany oral hygiene, but they are also very good communicators. During my interview with the interviewee continually stressed the importance of communication. Communication is imperative in many respects as individuals seek closure within the context of an uncertain world. As she indicated throughout the interview, dental hygienist helps to facilitate a healthy exchange of both concepts and notions to an already emotional individual. This is quite important as the dentist can

We communicate with each other to try and reach our goals in life, whether physical or emotional. Communication allows us to convey information, thoughts, moods (e.g. happiness,

Communication is part of everyday life between people and can be used in many different ways. People communicate to build relationships with one another, but also to maintain those relationships formed. When a relationship is built through communication, people then can express their needs, wants and feelings to each other, as well as being able to reassure an individual. Communicating allows people to share thoughts, ideas and information to others where

Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.

Communication is an ongoing process in which individuals exchange messages whose meanings are influenced by the history of the relationship and the experiences of the participants. (Adler, p.384) Communication depends on relationships between the people who are communicating, and on common basics between them. Problems in communications between people may arise due to differences in cultures, perceptions, values, and expectations from life.

I have decided to perform my Dentist interview on a former roommate of mine who has decided to commit four years of his life to the military as an Army Dentist. He did this because he has a deeply embedded passion to serve his country, the United States of America (U.S.). His name is Robert Chen and he was born in Germany, but is an Asian American raised in his parents’ native country of Taiwan. He studied very hard in Taiwan in order to obtain a full academic scholarship to Texas Tech University, located in Lubbock, Texas. Robert has always dreamed about becoming a U.S. citizen and joining the Dental profession was going to aid him in his quest. Robert eventually got accepted into the Loma Linda University School of Dentistry (LLUSD) and soon thereafter his acceptance, the next day, which is rare, signed up to commit his life to the U.S. Army. Robert pictured his life and dream and it was in the military service. Upon graduating with his degree in Doctor of Dental Surgery, Robert also subsequently acquired is U.S. citizenship.

For this particular reflection, I have chosen to discuss two topics, which I have found to be of paramount importance to the operation of Comfort Dental. Communication plays a huge role in how successful an organization is. It is for this reason that I want to focus this reflection on how Comfort dental employees communicate with each other to achieve a common goal. First, I will convey what I have experienced their communication with me as an intern, and then I will discuss the climate in which they communicate with each other. Following a discussion of the cultural communication at Comfort Dental, I will then discuss the culture of the organization. In my previous statements, I have given a little personal account of my perceived