Interview Project Report
Your name:
Your partner’s name:
PART 1. IntervieweE report
Name of the company: Ritz Carlton
Note: The company must be the organization you chose for your Media Case Project.
Interview preparation
Complete the following:
Your spokesperson function in the company. Explain why this spokesperson is best suited to handle this specific interview, based on the information provided by the journalist.
The spokesperson is the CEO because he is the best person to handle each question because of the company, in this case the CEO is required since the journalist is going to ask about the company culture and sensitive questions.
Key messages that you want to convey during the interview.
The
…show more content…
national newspaper, trade publication, blog). Explain why you feel this type of organization would be interested in interviewing a spokesperson of the company.
It’s the BBC News, and the channel news is interested on acquiring the general inquiries for the food products for the customers.
Purpose of the interview (e.g. product announcement, event, new leadership, CSR initiative)
To answer the general inquiry about food product in Mc Donalds
Audience of your publication. Explain the audience’s interest in the interview.
They want to know how what’s happening inside Mc Donalds and the ingredients that they use in their products. Interview question 1:
How does it feel to be the number 1 in terms of the fast food restaurant chain? Interview question 2:
What kind of beef did you use inside the burger patties? Interview question 3:
What did you think about the rumors on the soap inside the coca cola drinks that you serve?
Interview question 4:
Which food products is your best sellers? Interview question 5. Trap question, not to be shared with the interviewee.
What do you think about obesity? Interview question 6. Unexpected question, not to be shared with the interviewee.
Recently there are many fast food chains growing, do you think it might affect your company? Post-interview debrief
Answer the following questions.
Which interview skills and techniques did the interviewee display?
The spokesperson was able to use
I had an interview with Helen Quelch in her office. She has been working as a volunteer engagement manager at National Jewish Health for more than 7 years. Before that, she also had worked at the Denver Hospice as volunteer manager as well for many years. She had a lot of managerial experiences of working in a healthcare field. That is a reason I want to interview her to explore the career in healthcare management.
This book discusses the fast-food industry and seeks to describe the impact of the industry on the U.S. economy and society. Also, it talks about the guys who has been investigating the fast food industry for many years. From his broad research, he has uncovered an abundance of little-known, frequently unsettling truths about the fast food industry.
The subject of my interview is Roger Bell, CPA, and Manager at Agency for Health Care Administration. The reason Bell was chosen is because of his contributions as a Certified Public Accountant, CPA and Manager at Agency for Health Care Administration. The area of expertise of Mr. Bell’s is similar to my future goals.
*For the purpose of this assignment and to keep the privacy of participates, the interviewee will be addressed as such, or as Person A.
Ford’s “Speedee Service System” was the driving force behind the fast food concept. In 1948 McDonalds was the first restaurant to implement this system. McDonald’s system included a standardized menu that permitted restaurants to provide consumers’ food fast(Sanna,2006). In 1993 Chipotle opened in Denver, Colorado. Over the last 24 years, Chipotle has grown into a publicly traded corporation that generates $3.2 billion in revenue. Chipotle currently operates in 43 states in the United States and several countries internationally(Thomas,Peteraf,Gamble,&Strickland,2016,p.c-141). By identifying changes in the fast food industry, the key success factors of Chipotle, Chipotle now and in the future, and recommendations for the organization
What are some of the duties that come with this job that schooling did not prepare you for?
The fast food industry has played a role in America’s economy. Fast food restaurants are the leaders in so many different things. They lead in marketing and jobs employed. “The tremendous success of the fast food industry has encouraged other
If we look at the fast food industry today there is room for success. Based on RNCOS’ new US Fast Food Market Outlook 2010, fast food industry growth rate is strong. Especially, hamburger sales growth is reported at the healthy rate of 4.6% in 2008. The market is expected to grow to cross the $170 billion marks by 2010.It is believed that due to the economic meltdown, fast food industry is benefiting from people being more prices conscious. People who were enjoying nice means at fancier restaurants are now turning their choice of means to more economical ways.
What set of numbers would be watched the closes to oversee an increase revenue and profits?
From a study completed by Chicago-based Research International USA completed a study called “Fast Food Nation 2008. The panel consisted of 1,000 respondents of ages 16-65 who provided their inputs with an online survey which was conducted between March 13 through 2008. Which was based on results on fast food restaurants like McDonald’s, Burger King, and Wendy’s are gaining popularity even through the economic hardship and recession. Marketing strategy has become more of influence on kids and young American’s. As population grows and the demand increases of fast food restaurants are expanding their stores to capturing more consumers. Fast food chains are also willing to change their menus to continue to gain and retain repeating customers.
Today, I interviewed Mr. Adam, an accountant working for Deloitte Company. He is one of my father’s friends. He had been employed for Deloitte Company for many years. So I believe he is the expertise to be interviewed.
“In 1970, Americans spent about $6 billion on fast food. In 2014, the spending rose to nearly 200 billion. By 2020, the number is expected to be over $223 billion.” The fast food chain has quickly become the number one best seller all over the world. “Arguably, the first fast food restaurant was A&W, who first opened back in the year 1919.” As time continues along the fast food chain keeps on growing. Having already more than 500,000 restaurants all over the world, it is feared that profits in 2020 will arise to an astounding $223 billion dollars for the fast food industry.
The entrepreneur that I choose to interview was, Dehra Battle. She is the owner and stylist at her own salon called, Hair Savvy Hair and Nail Salon. The salon opened up on the Spring of 2010. I have known Dehra for the past 10 years. She has been my personal hair stylist for the last 10 years. Being a close family friend, I have seen her trials and tribulations with opening her own salon. I choose Dehra, because she is a wonderful and hard working woman, who put her passion for helping others with self esteem by creating signature styles that will give any woman the confidence to feel like she owns the room. Dehra was not satisfied with working under a salon owner who was not concerned about the workers safety and customer satisfaction. She wanted to be in control and create an environment that customers would love to attend regularly.
Based on a rhetorical question with a finite amount of correct answers, I just ask what the most favorite meal is. Seems simple and easy but the real question but nevertheless it is important question to ask. It will be mention later to make point about freedom to choice for you.
The restaurant industry in North America is an especially competitive industry with many different competitors. The broad issue that our team has selected to further examine is measuring the success of local fast food chains versus international chains. Employee motivation has a direct correlation to the success of a fast food restaurant because employees can directly influence the way in which a fast food restaurant operates and ensuring customer satisfaction.