Introduction . A Visit To An Hospital Does Not Give Any

1751 WordsMar 15, 20178 Pages
Introduction A visit to an hospital does not give any kind of pleasure. However, for a minute, imagine yourself, visiting another country, for instance, Columbia, and unfortunately due to a accident, you are hospitalized. Imagine the doctor, walking into your ward and says in Spanish to you “Tiene una amenaza para la vida condición de salud”(You have a life-threatening condition), since Spanish is the native language in Columbia. You feel like all of a sudden the darkness wrapped around you and are trembling with fear as you do not understand what the doctor is trying to communicate. You are struggling to communicate what you want to ask or even understand the necessary information regarding your health and care. This type of experience…show more content…
Cultural experts should be employed in hospitals as an official policy as they can allow healthcare professionals to solicit information and effectively communicate any medical approaches and care plans by meeting the individual needs of minority patients. Minority patients can be defined as patients who have difficulty speaking the native language or have low english proficiency resulting in communication barriers (for example, miscommunication). Communication as a Barrier to Quality and Satisfaction in Hospitals One can describe communication as a multi-dimensional, multi-factorial experience and a dynamic, complex process, which is closely related to the environment in which an individual’s experiences are shared (Aghabarari et al, 2015) . Hence, to exchange information communication is key and language being a medium of communication, is one key factor that impacts the patients’ quality of health care services and satisfaction in hospitals due to it’s complexity. An article published by Linguistic Society of America, mentions that there are approximately 6,909 distinct languages spoken in the world we live today (Anderson, 2012). Hence, it is evident communication is complex and languages affect all aspects of everyday life, and so there is a need for cultural experts in hospitals to recognize and become aware of their patients to communicate effectively with less barriers. For
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