Introduction And Design Of The Study

Case studies, surveys, and naturalistic observations are a few research methods used by psychologists to facilitate the understanding of behavior. Each method has its own advantages and disadvantages that are used in particular research scenarios. Techniques like observation or interactions between the researcher and the subject(s) such as extensive interviews to restrained experiments are what some research methods heavily rely on to be validated.

Internet banking refers to an online facility which provides an alternative channel for delivering banking or financial services and enables individuals to access their accounts anytime and anywhere through a bank’s web site (Z. Liao, Z., and M. T. Cheung, 2012). In other words, online banking named as E-banking, internet banking or virtual banking. Generally, the operation of online banking is connect to the core banking system designed by bank and then contrast to branch banking which refer to traditional way of bank customers accessed to banking services. Nowadays, internet banking is one of the most important businesses in electronic business around the world (Ariff et al, 2012). Most of the conventional banks have to operate and provide the online banking service to their customers as needs by

Simply, the banks perform financial intermediation with the deposits of the customers/ business and then lending out that money to earn profits. The banking system concern, it plays a vital role in any country economy by encouraging investment activities as well as money savings. Moreover, online baking, providing debit and credit cards, ATM facilities, providing safe custody of valuable items and lockers are some of the facilities provided by banks to make their relationship with the customers more effective and efficient.

The change and advancement in technology are a significant factor in the banking business. Technology has led to tremendous improvements in this industry. Since the commencement of this millennium, people have shown great love for their mobile phones (Ozaki 1992). It necessitated the invention of mobile applications (APPs). From the introduction of the mobile banking, APP people rarely go to the banks. All their transactions get done simply by the stroke of a finger. Businesses face a challenge of adapting to changes in the technology sector. Mobile banking either through actual investing or any other means is on the rise.

Retail banking is, however, quite broad in nature - it refers to the dealing of commercial banks with individual customers, both on liabilities and assets sides of the balance sheet. Fixed, current / savings accounts on the liabilities side; and mortgages, loans (e.g., personal, housing, auto, and educational) on the assets side, are the more important of the products offered by banks. Related ancillary services include credit cards, or depository services. Retail banking refers to provision of banking services to individuals and small business where the financial institutions are dealing with large number of low value transactions. This

Internet banking renders location and time irrelevant, and empowers customers with greater control of their accounts. Banks achieve cost and efficiency gains in a large number of operational areas. This paper addresses the aspects of reliability and accessibility from a banking enterprise point of view and puts forth present day solutions to problems involving these issues. An Indian perspective of Internet banking is also looked at in order to gaining a better perspective regarding the situation.

In this essay I will be writing about Online Banking, its use, how it evolved, impacts and how it benefited the global businesses. In late 1980s, the term online banking became popular. But in 1990s, the financial institutions implemented the online banking services. Initially it took some time to adopt the customers to do monetary transactions through online banking. Afterwards, with increasing use of computers, internet and World Wide Web, banks introduced new form of banking called Online Banking. It is a service from a bank to perform banking transactions through internet. Transactions like paying bills, transferring funds, applications and payments over loans & mortgages, accounting statements viewing, viewing account’s transaction history, looking for products and services provided by banks, getting answers of queries instantly.

The research study conducted by Schnare, MacIntyre and Doucette (2011) was set forth with the intent of providing an understanding of the “musical self” identification and “possible selves” projection motivations in adults. Whereas copious research has been done in regards to this concept in children, none has been conducted on adults. “Possible selves can fit into three broad, interrelated categories: the hoped-for self, the expected self, and the feared self.” Furthermore, they sought to uncover balance and tension aspects at a cognitive level based on their survey findings.

With the advance technology, banking has become a 24 hours a day and seven days a week ability. Not too long ago banks were only open from 9:00am to 3:00pm, workers and businesses rushing to get to the bank before they close. Paychecks were handed out personally not direct deposit, cashing or depositing a paycheck entailed a trip to the bank. Now most companies have direct deposit and the printed paycheck is becoming a thing of the past, this is only one example of how technology in banking has changed in society. The electronic banking (e-banking) can be described as the automated method of new and traditional banking services which reduce cost, and simplify front and backend process satisfying customers.

Internet banking has made bank transaction easy and convenient in the sense that people can do the transactions from anywhere they, desire to i.e in the home, offices, and schools. It has helped to avoid unnecessary trips to the bank.

Although, electronic banking provides many opportunities for the banks, it is also the case that the current banking services provided through internet are limited due to security concerns, complexity and technological problems (Sathye, 1999 & Mols, 1999). According to Financial Services Authority (FSA) 2010, banks face several risks but notably are; Safety situations around ATMs, abuse of bank cards by fraudsters at ATMs and the danger of giving your card number when buying on line. Security risk is a major source of concern for both customer and the bank. Since E- banking services are offered using network, it is exposed to risk environments hence leading to security breaches. The consequences of security threats are potential financial, legal and reputational implications.

This research task sheds some light into how a large brand such as Nando’s does not just operate for profit, but as well as to help in society. Nando’s has been involved in a number of Corporate Social Responsibility (CSR) projects which have changed the lives of the people in the areas where they helped. But also it has changed if not improved the face of the company. When a company is involved in a project of this length it not only helps the organisation but it also helps the community. Nando’s is involved in many CSR projects such as the PINK campaign; the Peretti foundation; Goodbye Malaria Project and the one that will be further discussed, the Broken Monsters Charity Art Exhibition or also known as the Art Project. A SWOT

This study is a non inferiority randomized, double blind, stratified (age group 16-60 years),single site controlled clinical trial to be conducted in the primary dental care, Birmingham ,UK with 1:1 randomization .The study will have two –treatment parallel group to randomly assign patient with dentinal sensitivity into two groups using double blind, randomized design. Novamin containing Sesondyne repair and protect dentifrice will be compared to the gluma desensitizer.

The benefit of the study for the researcher is that it helps to gain knowledge and experience and also provides the opportunity to study and understand the role of retail banking in Indian Economy.

This is to certify that the project study entitled “Analysis of computerized banking system- HDFC Bank” is a bonafide work done by and submitted in partial fulfilment of the award of degree in Post Graduate Diploma in Management.