CHAPTER 1
INTRODUCTION AND DESIGN OF THE STUDY
1.1 INTRODUCTION
The human resource is considered as the backbone of any economic enterprise i.e., public, private or corporate. The term human resource management refers to the task of handling people who belong to different strata of the society, i.e., students, employees, employers, the self-employed, sportsmen, housewives etc. For the successful functioning of any business organization, finance, machines, materials and manpower or the human resource occupies a very important place. The term “human resource” with reference to an organization, refers to its employees. The human resource is the most dynamic and important and various kinds of resources that are needed to more the wheels of
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There is no generally acceptable definition about this term. It refers to the favourableness or unfaviourableness of a job environment for people. In simple terms QWL refers to the extent to which the members of an organization find the work environment conducive. It is concerned with improving labour-management co-operation to solve many organizational problems, achieving the desired level of performance and securing greater employee satisfaction. Quality of work life (QWL) is one of the major parts for the employees’ motivation in organization. The management in every organization should sincerely invite their employees to suggest ways to improve their operations and the Quality of their work life.
Historically, work has been an important part in the life of human beings. The management in every organization should sincerely invite their employees to suggest ways to improve their operations and the Quality of their work life. The concept of QWL is based on the assumption that a job is more than just a job. It is the center of a person’s life. There’s no question that the cultural conversation about work and around work more than hints at negativity. Who wouldn’t rather spend a month, a week even on vacation than at work. There are no doubt some people who would choose work every time, but most of are looking for ways to escape work because of the lack of quality of work life.
STATEMENT OF THE PROBLEM Service organizations
Human resources involves workers who are in charge of the organization and responsible for implementing strategies and policies that relate to the management of individuals. It is a very important part of a company’s success and ultimately decides how much the company can grow and achieve (Vasquez, 2003). Human resource managers seek to achieve this success by arranging the supply
From the findings of 1 and 2 employees of Woolworths Ltd are moderately satisfied with the working environment of the organisation. Employees are not satisfied with the leadership style. So the company needs to change its leadership strategy to and style of leadership. It will help in getting effective work from employees. Staff members of the company are not satisfied with the working procedures of the company. So the company requires changing its working style in order to improve work effectiveness. Staff members of the organisation want modification in organisation 's policies. So the human resource of the organisation needs to change its policies for the welfare of the employees and should make amendments in these policies. Promotion procedure is also not good in the company due to which workers are unsatisfied in the organisation.
Human resource is an appellation used in referring to the workforce of an organization or company. Human resource management is involved in the act of putting together employees in an organized manner to assure the objectives of the organization are achieved in a competent and experienced manner. Human resources are the most important services of any organization since they are the catalysts of non-human resources and the medium for developing competitive advantages and sounds of creativity. No organization can exist without a human resources department (Walsh, 2009). A company without an HR department would be reducing its operations and could collapse within a short amount of time.
The deeply human issues of happiness, satisfaction, meaning, and fulfillment need to be available in the workplace. When people feel these things there is meaningfulness at work and they are motivated and uphold the heights of excellence. People will not give their best until and unless an environment which respects and supports their values is provided. It is important to fill these human issues of the people so they feel valued along with laying down the corporate foundation. The most important is happiness. Happiness is the ultimate personal peace and without peace, a happy life is impossible. Happiness as work is participating in something that brings fulfillment and can be delivered through
Their happy workforce creates maximum productivity—willingly. Trust and respect between the workers and management is an integral part of the company’s success.
Work is a place A person must go in order to pay the bills. According to Susan M. Heathfield article in Human Resource Management Dictionary Index, “The workplace is located in a variety of settings including offices, manufacturing facilities or factories, stores, farms, out-of-doors, and in any location where work is performed.” The very name “Workplace” implies no social bonds or happiness. The bulk of employees worldwide -- 63% -- are "not engaged," meaning they lack motivation and are less likely to invest discretionary effort in organizational goals or outcomes which is sourced from the Gallup report. American Workers report every year that their work places are unpleasant and lack an emotional connection to one another, or often puts
Besides employee obligations that come with a job, perhaps the best factor that impacts worker inspiration and pleasure, and how effective they are, is their workplace. Remarkably so, if a workplace is ‘right' and an employee fits well into the organization’s lifestyle, one is on good conditions with superiors, colleagues and co-workers, and one feels safe operating in the workplace then the services offered by such an employee are of high quality. In addition, the attitude of such an employee will be business-oriented and produce top notch services. Businesses need to make and develop a proper and balanced workplace to be able to be able to entice the best skills and maintain their employees (Bakker, 2011). Employees will reduce absenteeism,
Maintaining a strong employer and employee relationship can be the key to the ultimate success of WeaveTech. A pleasurable atmosphere within the work environment can be created with strong employment relations. Through improved employee morale, it will additionally increase employee motivation. The creation of a productive and pleasant work environment has drastic effects on an employee’s loyalty to the business and encourages a loyal workforce. Having such a loyal workforce
Human Resources constitute as one of the most imperative components of any organization, be it small scale business or a large conglomerate. Some of the key functions of the Human
resources. One such aspect is Quality of Work Life (QWL). It is a philosophy, a set of principles,
Employment is a relationship between an employers and employees. This relationship is extremely important, as it becomes a part of our daily life. Aside of being a professional relationship, in many cases it becomes a personal and expressive one. In today 's work place, if the conditions of employment are excellent, and the employees are treated with fairly, it is more likely that they will be pleased, and their productivity will increase. However if the environments in the work place are poor or not suitable, we will have the total opposite results.
Human Resource must be able to understand and to put the employee in the position that they are able to handle in term of workload and ability. The employee’s that is not put into their proper position is not the employee that people wanted to hire and understand. Human Resource Management (HRM, HR) is the managing of an organization 's employees (wikipedia.org). Providing and upholding necessary equilibrium of human resource for suave processes of organization is a primary function of HRM. Nowadays HR work is not only concerned with outdated accomplishments of employment and assortment, exercise and growth but its scope has been widened to many new and renowned areas. Organizations having capable and skilled labor gives economical edge and it is said to be most maintainable source of modest advantage.
Human resource management has gained atmost importance in the past few years. Studies have found that there is a relationship between human resources of an organization and performance. From an era of slaves to an era of knowledge resources, People have been regarded differently throughout the years. People are now considered to be energy resources which are directly responsible for the effective working of the organization. An organization with good human resources and its effective management forms an effective organization.
In result, everyone in workplace will gain engagement and understand about the responsibility on self-awareness. Employees can also work cultivating productive working relationships in a maximum condition. Moreover, everyone who is involved in the project will satisfy with improvement on WH&S by gaining attitudes, behaviours and styles that effect positively on workplace.
The Quality of the job leads to predictable behaviours .A low quality working condition leads to the feeling of worthless repetitive work. The higher the quality of work, provides employee 's with some degree of employment security.. Employees are concerned with the quantity of output. This can be reduced by making sure that there is extensive and continuous training and development provided to employees. For example "Ryanair encourages cabin crew with offers of high wages, but requires them to pay substantial costs upfront for training, which has led to a decrease in the amount of Irish workers so Ryanair are "recruiting contract labour form agencies as far away as Poland". (Example from Class Notes)