Principles for implementing duty of care in health, social care or children’s and young people’s settings
2. Grievance: - settle informally if possible or put in writing and give to the home manager. Once this has been done an investigation will take place. Within 10 working days of receipt of the grievance a meeting will be arranged to discuss the grievance. Within 5 working days of the meeting will be called to discuss the outcome. If no happy with the outcome you are entitled to appeal. The decision of the appeal will be final.
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of the people who use their services first. They also have to do everything in their power to keep people safe from harm. People have a right to expect that when a professional is providing support, they will be kept safe and not be neglected or exposed to any unnecessary risks. The expression is that we ‘owe’ a duty of care to the people we work with. ‘Owe’ is a useful word to describe the nature of the duty of care because it is just like a debt. It is something that you must pay as a part of choosing to become a
A duty of care is a legal obligation imposed on an individual requiring that they adhere to a standard of reasonable care while performing any acts that could foreseeable harm others. A definition from Wikipedia
My responsibility as a care worker is to be aware of the various policies and legislations that will facilitate good practice when supporting my clients to access services and facilities. I am also expected to monitor and evaluate the service provided to ensure it is meeting the needs of the client.
201: Understand employment responsibilities and rights in health, social care or children and young people's settings
Unit 4222-304 Principles for implementing duty of care in health, social care or children’s and young people’s settings.
2. Explain the relevant legal and rights framework that underpins work with children and young people in residential care
• Provide Home Care to individuals, taking into account the history, preferences, wishes and needs of
Explain a range of ethical and moral dilemmas which social workers and the team may encounter when dealing with this care – look at case study on the assignment brief.
Duty of care is a requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of the people who use their service first. They also have to do everything in their power to keep people safe of any harm, neglect or risk. As an individual healthcare worker you owe a duty of care to your service users, your colleagues, your employer, yourself and the public interest. All duty of care is described I Code of Practice. Duty of care means that you must aim to provide high quality care to the best of your ability. If for any reason you can’t do this then you must say so. You must adhere to a standard of reasonable care and you are expected to:
1.1 Identify the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints in own home