Introduction to Information Systems

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Introduction to Information Systems

Defining Information Systems for a Nostalgic Record Store

Table of Contents TOC o "1-3" h z u HYPERLINK l "_Toc323410917" Introduction PAGEREF _Toc323410917 h 2

HYPERLINK l "_Toc323410918" Assessing the Benefits and Drawbacks of Five Systems For the Store PAGEREF _Toc323410918 h 3

HYPERLINK l "_Toc323410919" Conclusion PAGEREF _Toc323410919 h 4

HYPERLINK l "_Toc323410920" Table 1: Comparison of Five Systems' Cost and Benefits PAGEREF _Toc323410920 h 5

Introduction

The sales generated from a nostalgic record store is going to be highly dependent on the selection, ease of finding rare records and music tracks, and the speed and accuracy of research store personnel can accomplish for customers in the store and online. There also needs to be a comprehensive financial management system in place to keep track of costs, pricing, cost of service, and prepare financial statements on a periodic basis. Most important is going to be staying in touch with a very specific type of customer who is interested in nostalgic records. A Customer Relationship Management (CRM) system will be critical for accomplishing this. With all of these requirements it's essential for the store to have the following five systems:
Accounting and Financial Management System
CRM Software, delivered on the Software-as-a-Service (SaaS) Platform
Website and electronic commerce system
Sales system for the store, or POS (Point-Of-Sale)
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