Inventory Control System Case Study: Kudler Fine Foods

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Kudler Fine FoodsUniversity of PhoenixSmith Systems Consulting (SSC) has been contracted by Kudler Fine Foods to develop a frequent shopper program. Kudler Fine Food's goal with the frequent shopper program is to develop customer loyalty and penetrate new market shoppers while tracking their behavior. Smith Systems Consulting has been able to design, host, develop, maintain, support and program systems development for their clients since 1984. Smith Systems Consulting employs over 350 employees and has generated over $45 million in revenue. Smith Systems Consulting was contracted to develop a frequent shopper program by developing a hardware platform, network connections, software development tools, database information, user interfaces,…show more content…
Expanding the current database will be the most effective method for completing the tasks set forth by Smith Consulting.

User InterfaceThe user interface will include new computers in each location and will have vibrant colors utilized on the web design to attract new frequent shoppers. The barcode hardware will be something the user must become familiar with to ensure that information about customer buying habits are tracked and the inventory controls checks and balances are documented. The web design will attract new customers by making the frequent shopper program desirable.

The objective of the customer input screen is to keep things simple. Smith Systems Consulting will allow each customer to provide his or her full name, address and phone number with the ease of the tab bar or click of the mouse. Customers will have to provide all information or the page will not advance. Dialogue boxes will pop up until the information is entered correctly.

Once the customer complete the entry form and all information is received correctly the customer will receive a printed version of the information provided to ensure all records were correctly entered. If for some reason the was an error in the information inputted the customer will have a chance to correct the information and reprint the document.

ControlsThe frequent shopper program will be accessible in-stores and

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