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Inventory Management : The Company Lost $ 3 Billion

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*** PART 1 ***

In May, CSG executives acknowledged it has an inventory management problem: the company lost $3 billion in 2014 sales due to out of stock merchandise while its inventory grew at a faster rate than its sales. Even though the company cited poor weather, higher than expected tax rates, and an economically challenged customer base as its chief challenges, the inventory problem certainly contributed to its lower earnings for the quarter ending April 30.
A business that is running a very successful national merchandising campaign is likely going to bring in customers to purchase a product that is being advertised. As such, it is important to make sure that the product is always available to these consumers. The best possible …show more content…

Some of the things to consider here include inaccuracies when it comes to inventory reporting, failure to comply with the national merchandising campaign in the first place, and a failure to adequately comply with the planogram, which is a very detailed plan regarding the ways in which campaigns, promotions and sales plans are to work together in order to promote overall success.
A change in technology and processes is needed to improve its inventory management in May; the comments posted by thoughtful CSG employees after the fact revealed store back rooms are out of control. A combination of poor procedures and too few payroll hours allocated to managing the space make it almost impossible to find product when needed. Any organization that carries an inventory of products has a need to maintain accurate information on the movements of all these items to better serve its customers and run a profitable business. Whether you need to manage one supply closet or a multi-facility warehouse operation, the goal is to cut down on manual data entry costs, minimize your inventory write-offs and overstocks and increase efficiencies in your supply chain.
A complete inventory management solution will consist of management software, mobile computers and label printers. These tools will enable your business to track inventory levels and

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