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Involved In The Service-User's Care

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1. Introduction 70 year old lady seen by liaison psychiatry in general hospital due to confusion. Liaison psychiatry assessment showed decline in memory over past 6 months – service-user referred to memory service. Memory service worked alongside general hospital staff in multidisciplinary meetings to ensure best outcome for the service-user. Service-user required help with cognition, physical health problems and finding supported living accommodation. The service user and her family involved in decision making process at all times. 2. People involved in the service-user’s care: Dietitian – To provide nutritional advice and guidance Occupational therapist – to assess the service-users capabilities with activities of daily living which …show more content…

- Meeting physical and emotional needs. - Providing knowledge and education. (Price 2006) 5. Model of co-production Ladder of participation: - Guide to see who has power when important decisions are being made - Each step of ladder representing different levels of involvement. - Higher up the ladder community members are given more power in decision making processes. Helping service users be more involved in their care. Co-production in mental health is progression towards ‘the transformation of power and control’ (Slay & Stephens, 2013). requires to think about: power partnership resources and risks implying power to service users ensuring full collaboration Co-production production process should achieve equality and parity between all those involved. 6. Challenges for co-production in NHS mental health services The demand of health organisations conformity to cultural and institutional norms causing resistance to change; - Becomes difficult for service users to gain power or make influential changes. Restrictive administrative procedure – practitioners restricted by their roles. Recovery plans being determined by clinicians and mangers rather than service users. Confrontation and emotional expression often avoided or discouraged by mental health services. Professionals feel the need to stay in control due to potential risks, conserns about capacity and their duty of care. (Carr

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