Iphone And Samsung. All Materials We Use Environment Friendly Cyclical Material

And the front is more attractive too” (Crothers). The new transformation of the iPhone 5 in 2012 still has many people turning their heads and observing the phone. When people look past the functionality of the phone and see the design for its aesthetic beauty and design, it is a no-brainer that the iPhone’s sharp yet soft appearance can attract so many people to buy the phone. Apple completely redesigned the iPhone when the iPhone 5 was released and this only has strengthened Apple and has brought many people to turn away from Android. The design is very sharp and razor like at the edges but the center is soft and a great contrast to the edge. The thinness of the phone is spectacular and also strengthens the clarity of the phone’s sharpness. The iPhone also has a retina display that is designed to create optimal viewing of a screen with the right amount of PPI (pixels per inch), so the view is never distorted but crystal clear. A sharp design and crystal clear screen has aided the iPhone and showed many that the iPhone is clearly crafted better than an Android device.

Millions of people are connected with brands and famous pages through social media platform. People are taking services issues to these pages or channels as their preferred communication source. The feedback in the form of positive or negative are public today and the only real question which arise today is how the companies are going to respond and engage with people.

Treat our customers with sincerity, kindness, and respect, and think of new ways to impress, delight, and surprise them.

They apply both digital and non-digital approaches to best reach their customers as well as attract potential customers. With every new advancement of social media and technology, the company follows behind to stay in trend with their target

Customer Service: Our business is built on the premise of achieving 100% customer satisfaction and developing a long-term

| Relate with customers to get their opinion of where the company is going, see trends to see which areas could be expanded.

show our customers the care of our business but promote our business in a positive way.

* Offer great customer service experience at great value, which will essentially attract more customers and help build on their goals of 2016

While savvy marketing and a targeted sales pitch may lure customers, it is how a company relates and responds to customers’ needs and concerns that determine successful customer retention. In the current social media age, consumers have a multitude of platforms, to include Facebook, Twitter, or Yelp, through which they voice their satisfaction and/or dissatisfaction with a particular company’s policies, practices, or products. Such feedback is not only instantaneous, but far-reaching as the social media explosion allows for mass promulgation of unfiltered comments, concerns, and reviews. Thus, the need for exemplary customer service practices is more pronounced today than ever before. Sound customer service can include many different services and activities, and can vary from company to company, depending on the sector and size of the organization. The onus is upon managers to formulate effective policies and attainable goals through which customer service is enhanced for their respective company, thereby improving supplier-customer interaction. (Tucker, 1994, pp.32-40)

Customer feedback – obtaining customer feedback is essential to the company. Without keeping up to date with our customers, we cant be sure that we are meeting their expectations. We will send out surveys via emails and post. Also we will send out regular brochures updating our customers of any changes that may benefit/effect them. We will also call our major customer's regularly to see if there is anywhere we need to improve.

The durability of a cell phone is a very important factor for many people when they choose their cell phones. Many people use cases as extra protection to keep the phone safe. This topic is interesting because it will help determine many things such as how important a phone case is and how durable a phone is without the case. This topic can be helpful to society because many people have phones that they want to keep safe. To ensure that they keep the phone safe, they look for durable cases and phones, but many people also do not and risk their phone by not using a case. This project will help people understand

Goal: Provide technological features to achieve a more convenient and friendly service, suited to the customers and their needs.

Provide surveys and informal conversations with employees and patients to gain insight on customer service and areas in need of improvement.

“We always keep on pace with the demand of our end customers, delight them through continuing maintain a close relationship between manufacturing, ongoing Research and Development as well as working closely with supply chain and outsourcing partners, to provide cost-effective, high-quality Smart phone, wireless devices and software to our customers, internationally. Constant Training and Development program and strong culture practices are held to motivate the employees, also, to ensure infinite innovation and creation come out from them. Most importantly, offer attractive

be the most effective marketing organization in the service industry. If you ever needed an