Outsourcing medical billing in today’s economy; is it worth the cost? This is a question I am sure many physicians find themselves asking. When the real question should be: “Can you afford not to outsource your medical billing in today’s economy? “
Having worked in a medical office for many years and doing medical billing in that office, I have seen first hand the lack of attention and dedication that is placed on the medical billing department. Many times in a busy medical office the job of doing the billing may be placed on someone who has extra time on their hands or has “down time” from their regular duties. If the physician does have an actual billing department with staff dedicated to billing, many times they do not work as
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It is crucial to the success of a practice to have a very personalized relationship with the billing company. The billing company should function as an extension of the physician’s office working toward mutual goals.
It is imperative to research the billing company prior to hiring them. Do they have certified coders working for them? Do they have the resources to know the most up to date changes from the insurance carriers? What software do they use? Do they provide in- depth reports on a regular basis to track A/R ? Do they provide training and updates to the front staff of the office, (where the actual medical billing process begins)? These are questions that should be asked of any prospective medical billing company. A physician should feel confident in the billing company’s answers and have an excellent rapport with their staff.
Training front office staff is one of the most crucial aspects of the billing process. The front staff is usually responsible for obtaining the correct demographic information as well as insurance information from the patient. Without the correct information the claims will never be paid. This is why training front staff on insurances, collecting co-pays and knowing when to collect for additional charges that may not be covered by the patient’s insurance is
Medical billing translates a healthcare service into a billing claim. The medical biller makes appointments, transactions, and follows the claim to ensure the practice receives.
The state healthcare marketplaces have increased new insurance companies in their markets and many of these state healthcare marketplaces will increase new health plans as well. These additional physician opportunities will be imperative for them to understand how the contracting process affects their practices.
Hire one or two experienced medical billing and coding specialists to handle claims. They can do the work and keep it in-house. The practice gets compensated and all is good.
The biggest difference of the billing process of health care compared to other industries, is the payer. In business, the recipient of the product or service sold is the payer, and the one setting the price is the seller. In health care, the majority of payment is made through a third party, and the rates
The real problem as pertains to the reimbursement of managed care organizations is that these managed care has had an effect on slowing the rates of growth concerning the costs of hospitals and specialist physicians. For both the hospitals and practitioners, the sources of revenue have been shifted with over 20 percent of the charges being paid from the pocket, others coming from third parties who demand for complex accounting of the charges, lack a pre-authorization process and they can review in a retrospective manner and deny the reimbursement (Furrow et al., 2013). The
One question that faces every medical practice, hospital and urgent care center is whether to continue in-house billing or outsource their billing. Needless to say, there are pros and cons to each of these billing methods. However, there are several benefits to outsourced medical billing that are frequently overlooked.
Offices need janitorial staff to keep them clean. Scheduling patients and staffing the reception desks will necessitate clerk jobs. The doctors will need nurses and medical assistants to administer care to the patients. All of these jobs are better paying than standard minimum wage jobs. In addition, not only will billing create jobs in the community, but also it will bring in outside money from insurance companies and government reimbursement programs. The economic benefits my not bear fruit immediately, but will help to sustain the targeted communities for years to
The advantages of costs within outsourcing medical billing is of course lower costs. As stated earlier a medical coder/biller’s annual income is $32,250. The costs of paying a billers’ salaries, employee benefits, and buying the proper technology systems can add up over time and be significantly higher in cost versus outsourcing TPC operations. As reported by Healthcare News “A good medical billing company can improve the quality of the billing cycle, as well as reduce in-house staffing costs; minimize cash-flow problems due to staff turnover, absenteeism, or computer problems; free up space for additional exam rooms; and provide continuously trained billing and coding expertise” (Patenaude, 2006). Outsourcing medical billing can be more cost effective with maintaining the ever changing coding modifications that could lead to a practice have to get the up-to-date technology in order to stay
Every business try to reduce cost; health care industry is no different. If by outsourcing the cost can be substantially lowered then that decision is a “no brainer”. This can be achieved because the company to which the outsourcing is offered will have advanced technology and specialized
Medical practices are taking resort to outsourced Medical Billing services in the current wake of healthcare reforms and payment fee schedule 2015. It is predicted that most individual practices will either merge to form group practices or take resort to outsourcing their billing process to strike a balance between their administrative tasks and generating revenue. Specialists provide complete Medical Billing Outsourcing Services to medical providers.
Educate your patients: Most patients don’t understand- Include your payment policies (e.g., copays are required at the time of service) in your new patient paperwork to help patients understand their financial responsibility. Consider including a glossary of health insurance terms (copay, co-insurance, deductible, provider network) in your orientation packet. This will keep your
According to Woolhander and colleagues, the total insurance overhead expenditures in the U.S was 5.9% of total healthcare costs compared to only 1.3% of Canada’s insurance overhead costs. In an IOM report, it is stated that a major portion of the administrative costs is related to billing and insurance (BIR) activities or processes. It was estimated that the total costs of BIR were of $105 billion dollars, the authors acknowledge some uncertainties of BIR estimations and state that more research is needed to know how much BIR costs will be reduced in order to choose the right legislative measures that reduce waste (Yong PL, Saunders RS,
_At least 2 years or more of experience as a Medical Billing Specialist working in primary care
As part of the Patient Financial Services (PFS) department, a student intern was assigned to me to assist in my task. When asked by my student intern to explain what the main function of the PFS department is my response would be that the department which is commonly also known as Patient Accounts or the Business Office. Is responsible for recording patient transactions, such as charges, payments, adjustments, and write-offs. The PFS also prepares insurance claim forms and patient statements depending on the circumstances. Not only do we process and handle the financial end for the hospital. Most importantly we have to be able to understand and be able to resolve billing issues in order to assist patients should they encounter any questions
The role of the Medical Insurance Specialist is very important to the financial operation of a doctor practice, hospital or other medical facility. A Medical Insurance Specialist collects all the information necessary to prepare insurance claims, enter patient demographics and insurance information, enter ICD codes and CPT billing codes, research, correct and resubmit rejected and denied claims, bill patients and answer patient questions regarding charges. The billing process is actually the process of communication between the insurance specialist, medical provider, patient and the insurance company. This is considered the billing cycle. The billing cycle could takes days to complete or it could take months.