Iso 900

ISO 9001:2008 sets the requirements on the quality procedures and their content in sections 4.2.3, 4.2.4, 8.2.2, 8.3, 8.5.2, and 8.5.3.

Project Quality Management| -Cost Benefit Analysis -Cost of Quality -Control Charts -Benchmarking -Design of Experiments -Statistical Sampling -Flowcharting -Proprietary quality manage- ment methodologies -Additional quality planning tools (Brainstorming, Affinity Diagrams, Nominal Group Technique)| -Cost benefit: Looking at how much your quality activities will cost. -Benchmarking: means using the results of quality planning on other projects to set goals for your own. -Design of experiments: is the list of all the kinds of tests you are going to run on your product. -Total Quality Management (TQM): Everyone in the company is responsible for quality and is able to make a difference -Continuous Improvement (Kaizen): constant process improvement in the form of small changes -Just-In-Time(JIT) -ISO 9000: Companies document what they do and they do what they document

2. ISO 14001 is a set of standards that govern how a company designs service processes.

19.   Firms that wish to do business with the European Community can benefit from having a quality management system that needs ISO 9000 standards TRUE

“ISO is commonly known as ‘International Organization for Standardization’, the ISO 9001:2000 standard is used for quality systems audited by outside auditors. This standard is applicable for manufacturing companies not only for software. This standard is given based on the documentation, design, production, testing, servicing and other processes.” (Testing Excellence.com, 2009).

In this argument, I will exhibit the process of the total quality management within the Fox Car Rental, Inc. and the Apple, Inc. Firstly, I will provide a history of both companies and the industries of which they are involved. Secondly, I will provide a meaning of the term total quality management, and argue how this system is integrated into both the Fox Car Rental, Inc., and the Apple, Inc. I will also describe the total quality management process that is implemented in these organizations, and the effects of this systematic management process of both companies. The Fox Car Rental, Inc. and the Apple, Inc. will also be compared against the principles of the ISO 9000:2000 quality management process, and among each other. I will also provide recommendations for the development of the Fox Car Rental, Inc.; an organization of which I was recently an employee.

The ISO9000 roots date back to 1946, to a conference in London where a committee of nations were standardising the organisation of quality. A union between two previous standardisation organisations allowed the birth of the ISO (Latimer, 2012); the merger of the International Federation of the National Standardising Associations (ISA) and the United Nations Standards Coordinating Committee (UNSCC).

In the present scenario, it has become important for the firms to follow ISO regulations for their long term survival as they provide technological, economic and societal benefits. In the present report, there will be discussion on the impact of ISO regulations on stakeholders and way in which ISO 14001 and AA1000 regulations protect the stakeholders. Along with that, example of this in the Kingdom of Saudi Arabia will also be explained.

ISO 9001 has gained its popularity amongst organisations due to many reasons. The certificate is a proof of the organisation’s aptitude to provide a good/product that respects international standards for quality. Moreover, the organisation gains a credibility that is extremely beneficial when dealing with customers and suppliers. The ISO 9001 provides a set of standards and guidelines for the staff to respect and act upon. Also, the certificate prioritizes the customer’s satisfaction, allowing the organisation to gain their loyalty.

It is necessary to consider interdependencies when planning and implementing the project to effectively manage the time and resources. A common approach to this is utilising a technique known as process management, whereby quality management processes are put in place to ensure that targets identified in the quality planning phase are adhered to by implementing various quality control techniques. The major processes involved in our chosen project would be identifying quality standards, measuring the quality achieved against the pre-established standards, and maintaining or improving the quality output within the

Although it can be a lengthy and complicated process; for many businesses it is recommended to adhere to certain standardisations. When a company has these certifications it can be a very good marketing tool if used correctly. In this report I will go over many factors surrounding the ISO 9001:2008 standard highlighting where the standard comes from, what it requires from a company, how to become accredited, the benefits of accreditation and what has to be done once registered.

ISO 9000 currently includes three quality standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. ISO 9001:2000 includes Quality Management requirements while ISO 9000:2000 and ISO 9004:2000 includes Quality Management guidelines. All of these are process standards not product

The expressions " Quality Assurance " and "quality control" are frequently utilized reciprocally to allude to methods for guaranteeing the nature of an administration or item. The terms, be that as it may, have diverse implications.

ISO 9001:2000 makes specification regarding a quality management system wherein an organization (i) is required to exhibit its capability to consistently deliver products that fulfils customer and the relevant regulatory mandates, and (ii) focuses on enhancement of customer satisfaction by effective application of the system and processes for continuous improvement of the system and the guarantee of adherence to customer and pertinent regulatory requirements. Each and every requirement of this International Standard is generic in nature and is intended to be applicable to all enterprises irrespective of type, size and product provided. In case any provisions of this international standard are unable to be applied to any organization because of the inherent nature of an organization and its product, exclusion criteria can be applied. In cases where exclusions are made, claims of adherence to this International Standard are not acceptable unless these exclusions are restricted to mandates within clause 7, and these exclusions do not impact the enterprise's ability, or responsibility to deliver products which are able to meet customer and related regulatory needs. (International Organization for Standardization, 2011a)