15th Bled Electronic Commerce Conference eReality: Constructing the eEconomy
Bled, Slovenia, June 17 - 19, 2002
Japan Net Bank:
Japan’s First Internet-Only Bank – A Teaching Case
Ali F. Farhoomand
Centre for Asian Business Cases, University of Hong Kong,
Hong Kong
Ali@business.hku.hk
Vincent Mak
University of Hong Kong,
Hong Kong
VincentMak@business.hku.hk
Abstract
Japan Net Bank (JNB), Japan’s first Internet bank without physical branches, began operation in October 2000. It attracted mainly young customers looking for convenient, round-the-clock bank services with much more competitive interest rates and transaction charges than traditional Japanese banks. Its access channels included the mobile Internet service
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He also worked at the Sakura Research Institute, where he founded and headed the "Center for Aging and Environmental Studies”.
1
US$1=¥120
2
Kakuchi, Suvendrini (2001), “Economy-Japan: First On-line Bank takes on financial giants,”
Interpress Service, 25 January.
673
Ali F. Farhoomand, Vincent Mak
2.1
Stakeholders
At the time of JNB’s launch, Sakura Bank, as the major stakeholder, owned 50% of the shares, with Sumitomo Bank, Fujitsu and Nippon Life Insurance each holding
10%. Mitsui & Co., NTT East, NTT DoCoMo and Tokyo Electric Power each held
5% of the shares. After Sakura and Sumitomo Banks merged on 1 April, 2001, to become Sumitomo Mitsui Banking Corp. (SMBC), the major stakeholder of JNB was SMBC, with a 60% stake [see Exhibit 1 and Exhibit 2].
2.2
Business Principles
JNB was one of the core Internet businesses of parent company SMBC – 80% of its full-time staff were transferred from SMBC. However, it aimed to build up its own, independent brand name and aspired to become the de facto standard of the
Japanese-style “Internet Specialised Bank” for the 21st Century‘s Internet community. Miyai put forward as the guiding vision of JNB’s business the
“customer-centric” principle, i.e., the Company and its services should be focused on customer satisfaction. He said:
In the Internet world … customers should be treated better than in the actual world. … We, as a company, have to seriously adopt
The conflict arise and the management felt the pressure because Eagleeye and the investors threatened them that they will sell all of their shares and large institutional will left the bank. The reason is they do not want the firm to spend too much financial capital into the growth plan. Their purpose for the bank is to become an ideal target for other companies to acquire so they can earn the profit from selling the bank.
The company continued to grow through the recession of the 1990’s and has continued to do so since the onset of the global financial crisis. The performance of the company during these periods highlights the strength of its business model. (JBH Annual Report, 2009)
The most important partner of Barclays and HSBC further incorporate their investors that directly invest their capital in the business of banks. Both of the banks keep the attraction of their investors towards the organisation so is to proceed with their speculations.
For the year 2007 the total asset was $423,504 and total equity is $302,115 which is equal to 28.6%. This is not bad for any company but considering the Banks point of view it would be a lot better if it was higher that 30%.
Shinsei bank has a rich history in terms of influence over the Japanese banking sector. Of all the defining moments, there are a few moments that reflect the culture shift of Shinsei bank from the more traditional Japanese approach to the more Western business model. These moments include the denial by Shinsei to forgive 97 billion Yen in debt owed by Sogo, the creation of the Shinsei Securities operations and the institutional banking department, being listed on the Tokyo Stock exchange and the hiring of Tom Pedersen as the Chief Learning Officer
The following paper will provide an overview of the current business environment of the BBJSC. Furthermore a five year business strategy will be outlined, focusing on a possible UK entry by analyzing the UK business environment and the applicability of the current business model.
As one of the world’s leading banks, with 135,000 employees in more than 50 countries, Barclays plays a significant role, from working with governments on major infrastructure projects to bringing banking to customers in emerging markets. Barclays is made up of two major businesses: Global Retail and Commercial Banking (GRCB) and Investment Banking and Investment Management (IBIM). There strategy is to achieve growth through time by diversifying their profit base making their growth relevant to their customers at all times. This case study will seek to examine the bid and intended acquisition of ABN AMRO, and the early acquisition
LTCB did not have much presence in retail banking, with only two dozen branches throughout Japan, while major commercial banks had several hundred branches. The bank sold debentures (instead of receiving deposits) to high net worth individuals, but those individuals conducted their banking transactions at other banks which had a broader branch network. Shinsei bank needed an entirely new business strategy, and that, decided Yashiro, would be to serve retail customers. To create a retail banking business from the ground up, Yashiro needed the help of a visionary and technologist. Dhananjaya “Jay” Dvivedi looked like the right man for the job. An experienced manager of technology and operations with whom Yashiro had worked at Citibank Japan during the 1990s,4 Dvivedi had an engineering background and sought to apply manufacturing principles to the development of the new IT infrastructure.
The project sponsor (John Hart) had extensive industry experience and had identified the need for a corporate marketing database to target the corporate customers who brought in the majority of the revenue and profit for FNB. This new database was proposed in order to consolidate information from three different banking divisions –
BB and Softbank BB. In February 2004, the bank announced that the security of 4.5 million customer
Barclays is a British multinational bank and finance services company founded in London. It operates in retail, wholesale and investment banking, wealth management, mortgage lending and credit cards. It is found in over 50 countries and territories and has around 48 million clients around the globe. Its total asset is US$2.42 trillion as of December 2011 and is the seventh-largest of any bank worldwide.
It is not a regulator but carries out inspections on premises to maintain a favourable financial system. Article 44, on site examination of the Bank of Japan act states that the bank can should carry out on site analysis of the financial firms built on the contract they have to appropriately conduct prudential policy actions for example emergency loaning services. Here, eligible collateral is not required as stated in Article 37 to 39. Securities institutions in Japan, Japanese firms and also security associates of foreign investment banks hold current accounts with the Bank of Japan. They also enjoy discount windows and are thus subject to on site examination by BOJ .
To facilitate the process of achieving this goal, JKB has strategic partnered in different capacity with various organizations. A good example is the selling of its 4.8 million shares, an approximate 4.8% of its market capitalization, to Odyssey Reinsurance Company, a strategic foreign investor. The investor possesses financial capabilities and competence needed to push the bank forward. Similarly, its partnership with Microsoft Jordan was also another strategic move worth noting. The partnership guarantees the bank continuance support and consultation on key technologies that are effective in supporting the bank’s activities. Adopting, integrating and aligning technology with the business strategy of an organization has been regarded as an essential source of organization’s competitive advantage. The role of technology in IT has particularly been emphasized (JKB 2011; Zawya 2011; Betz 2001).
Banamex is the second largest bank in Mexico and was named the best consumer digital bank in 2015 by Global Finance. Banamex serves over 21 million customers at over 1700 branches and around 5,000 ATM’s in Mexico and the United States.
The owners didn’t estimate how much money they would need to accomplish what they set out to do. It is always important to know how much money your business will necessitate, that includes the starting cost and staying a business. That was not well executed when the owners of BSB started the company which was a major cause of why it failed. Too much money being put into the company but not enough coming in. They had major financial issues they caused them to basically turn over their business to their competitor. That is never how an entrepreneur plans their business to turn out especially a few