Introduction
JB Hi-Fi is an Australian specialist electronics retailer that commenced operations in 1975 and was listed on the Australian Stock Exchange in 2003 (JB Hi-Fi 2014a). In 2012, the company sought to capture a share of the home appliance market by trialling an expansion into consumer whitegoods (JB Hi-Fi 2012). Eager to ensure that this foray would not damage customer engagement in existing stores (JB Hi-Fi 2012), whitegoods were first trialled across Queensland in 2012.
Following this, a nationwide rollout of ‘JB Hi-Fi HOME’ stores occurred in 2013. As at 30 June 2014, JB had 182 stores across Australia and New Zealand, with 22 ‘JB Hi-Fi HOME’ stores (JB Hi-Fi 2014b). Given that whitegoods and appliances were only available in stores bearing the HOME name, an e-commerce site was simultaneously marketed as the primary avenue for whitegoods purchases.
JB Hi-Fi provide opportunities for social connectivity through supply of smart phones, computers and tablets, enable family entertainment experiences by offering televisions, DVDs, games consoles, and promote hobbies and lifestyle choices through provision of cameras and fitness trackers. The core benefits to consumers encompass entertainment, comfort, function, and aesthetics.
The current report focuses on JB Hi-Fi’s range of whitegoods and appliances; specifically fridges and freezers available online. JB Hi-Fi currently has 10.7% market share of the domestic appliance retailing market in Australia (Magner
Lowe’s has entered into the Canadian and Australian market in attempts to gain unclaimed market shares. It has not gained enough traction in the Australian market but has done well in Canada. Lowe’s should focus more on expansion in Canada because of the strong need for Home Improvement stores. Lowe’s has the opportunity to gain more market share by developing a mobile application that allows users to view all items offered and what deals are taking place. Customer service is a top priority in any retail industry, Lowe’s needs to improve this dramatically. Lowe’s needs knowledgeable, friendly-staff that go beyond just showing a customer where a product is in the store. By doing so, Lowe’s will retain more customers and its competitors will lose shares of the market.
Despite competing in a broad market environment, JB Hi-Fi is able to outperform its competitor and placed them well ahead in the market gaining a large marker share. JB Hi-Fi tries to achieve its objectives of expanding its market share by adopting 3
By choosing to implement “Everyday low-pricing” strategy to all Hi- Value Supermarket products in Centralia, Missouri, Hi- Value would begin direct competition with Harrison’s via most reasonable prices. According to the Exhibit 6 found on page 506, data shows that, Harrison’s is a market leader with 36 percent of customers agreeing that Harrison’s has the most reasonable prices , while customers rated Hi- Value with only 7percent . Also in this data we can see that Hi Value scored lowest on best overall variety with 2 percent while Missouri Mart came in at 74 percent. With 13,500 households retaining an average income of a mere $36,000/ year,
JB Hi-Fi limited is a company that is based in Australia. It usually engages in the selling of the home consumer electronic products which include the televisions, video cameras, mobile phones, home theatres, digital still and other electrical accessories like the kitchen equipment, computing equipment, the air conditioners, small electrical appliances like the car sound systems; both visual and audio and other things like the movies and games. It continues to stock exclusive specialist range of Hi-Fi products. JB Hi-Fi has its subsidiaries that include JB Hi-Fi (A) Pty Ltd, JB Hi-Fi Group Pty Ltd, Rocket Replacements Pty Ltd and JB Hi-Fi NZ Limited.
John Lewis is a chain of upmarket store operating throughout United Kingdom and owned by John Lewis Partnership. John Lewis is the largest retailer in the UK and started trading in 1864 on London1s Oxford Street and a growing online business (John Lewis, 2016). The John Lewis Partnership is unique: it’s the UK’s largest example of co-ownership and its activities are governed by a principles-based Constitution (John , 2016).
JB Hi-Fi Limited (JBH) is a specialty discount retailer of branded home entertainment products. The group's products fall into consumer electronics, car sound systems, music, Digital Versatile Disc’s (DVD’s) and white-goods. JB Hi-Fi Limited achieved revenue growth of 17%, EBIT growth of 23% and NPAT growth of 26% for the year ended in 30 June 2010
JB Hi-Fi is a large Australian discount retailer of CDs, DVDs, video games, Blu-ray Discs as well as other consumer electronics. The company was originally headquartered in Victoria but later on expanded throughout the Australian provinces and eventually into New Zealand. As a retailer, JB Hi-Fi has managed to expand its product range to include computers, computer games, mobile phones as many other accessories despite various threats posed by the internet technology (The Intelligent Investor,2012).The company was established back in 1974 by John Barbuto in the Melbourne surban of Keilor East. He then sold the company sometime in 1983 to David Rodd and Richard Bouris who then proceeded to expand into a chain of 10 stores in Sydney and Melbourne with an annual turnover of $150 million by the year, 2000 when the company sold a majority of its shareholding to a private equity. The company was then listed in the Australian Stock Exchange in 2003.Initially, JB Hi-Fi specialized in Hi-Fi equipment. As the popularity of the vinyl records reduced in the 1990s, the company the company switched to CDs. The company specializes in the sale of imported CDs mainly sourced from the U.K and the U.S.A. The company has diversified to the sale of LCD and Plasma TVs, digital camera, audio/visual, in-car entertainment, DVD movies, portable audio, other gadgets as well as information technology. At the moment, the company is the leading retailer of Apple Computer products in
The HomeGoods chain of stores was introduced in 1992, and today it operates over 400 stores across the nation. HomeGoods carries an assortment of home décor merchandise including accent furniture, rugs, wall art and other goods.
| -Easy for JLP customers to ‘switch’-This ability to ‘switch’ for consumers is mitigated by JLPs unique approach to their customers – by providing real service, and service-incentives within employees, they create a shopping experience that cannot simply be replicated in any other store-CULTURE creation within their stores makes switching (with the same level of service) very difficult for consumers.-Relatively low share of retail market represents a real threat in terms of ‘weight’ in the market – threatens expansion-JLP has built more stores in past year, compared to any other year, despite limited capital – clear focus on
Harvey Norman holdings Ltd has its strength on the scale of retails, such as electrical products, furniture and so on. It has a very popular slogan saying that ‘Go Harvey, Go Harvey, Go Harvey Norman’, which makes a brand effect for the company. Besides, with the comparative advantage of its size, the HVN also has superiority of buying in bulk. It has relative lower cost for retail so that the price will be lower. Moreover, Harvey Norman follows the solid franchise model, which shows that approximately 35% of its revenue is generated from its franchise.
Customers get important cues of the product from the product quality, packaging, pricing, placement and promotions. A review of the pricing of select product categories (see figure 1) reveals that in all product categories that had a competitive National brand, HEB was priced lower than the leading National Brand. Customer psychology assumes that the brands charge for quality and that a highly priced brand signals a high quality product. HEB strategy to price lower than leading National Brands works against building a high quality reputation amongst its customers. To fix this disconnect, the company should price its H-E-B brand very close to
As the strategy of BskyB has always remain customer focused and the company has always aimed high to serve its customer with its robust and highly innovative broadcasting technology, from a long
Housed in a metal body, the JBL speakers feature a compact design to fit most cars and trucks. Two woven glass fiberglass layers provide this signature JBL Plus One woofer with its sturdiness for a long performance life. The rugged woofer on each speaker has an epoxy coating and a Nomex honeycomb core. They provide 25 percent more active surface area than a conventional cone. It leads to a greater bass output and increased efficiency. You will enjoy greater midrange clarity and lower distortion at high output levels. A floating grill with a center opening allows you to make adjustments.
JB Hi-fi was established by John Barbuto (JB) in 1974 and opened its first shop in Melbourne. In 1983, it was sold to Bouris and Rodd who expanded the company and, later on, sold the majority of their holding to a private equity, Next Capital Pty Limited. The company’s share was floated in Australian Stock Exchange in 2003 at IPO price of $1.55.
NOEL LEEMING is the fore runner in consumer electronics and appliances retail in New Zealand. There are about 90 stores all over New Zealand. The company has different kinds of business under their hat like B2C and B2B. They have a wide range of products with well-known brands and offer a best price, which attracts the customer and this is the reason they keep going back to them. They have over 100 years’ experience in retail and have created a value for the brand NL. Now the Warehouse group has acquired the Noel Leeming Group, which has now made the the largest retail group in the country. They are well known for their after service and open learning, which is now their USP. Noel Leeming also made their mark