Jeeves Plc

2067 WordsFeb 28, 20139 Pages
CE00783-7- QUALITY AND PROJECT MANAGEMENT FOR TECHNOLOGY ASSIGNMENT 1 - Case Study – JEEVES PLC Your company manufactures and sells an electronic consumer durable product. This is a DOMESTIC ROBOT of (more or less) human appearance, which is designed to carry out a wide range of domestic chores. The machine looks like this: The machine is made of light alloy and is equipped with sensory apparatus (a form of radar) to enable it to move around without bumping into things. It is programmable through a keyboard andthe hypercard storage systemm underneath the panel in the chest. Suchprogramss enable the machine to walk, move its hands and arms and perform other movement. It has recently been equipped with 'voice programming' (i.e., it…show more content…
The applicators were trained on the job and have average skills. They receive no other feed back on their performance. However, there is a great deal of grumbling amongst the final assembly workers whose task is made more difficult by misaligned and poorly fitted joints. 13. Each sub assembly is inspected before final assembly 14. The head, body arms and legs are connected up using multi-dimensional jointing and flexible hosing. COMPONENTS SUB-ASSEMBLY: A-COMPONENTS, B- FIBRE CABLE AND WIRING) In most cases, computer controlled machinery affixes components onto the casing using advanced adhesives. However, because of incompatibility issues between materials, the batteries and electric motors have to be bolted on to the casing by hand, using power tools. Operatives work on the line, each making an average of 12 bolts onto the casing, ie, 1 person bolts the battery and then someone further down the line bolts the electric motor. The inspection section for the back casing of the body is the most active, the rejection rate for loose components at this point is approximately 1.2 %. A further 0.5% are rejected at final inspection, causing expensive rework situations. There is a staff turnover of 25% per annum amongst such operatives in the back casing sub assembly section. Computer controlled machinery connects 90% of the optical fibre

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