Jess Westerly at Kauflauf GmbH

¨The receptionist asked me in Spanish, ’Are you here for the English class?’... ‘I’m sorry. Our new session starts today, so I just assumed that’s why you were here.’ I was about to say no, but I stopped myself. Maybe it was luck that brought me here, or maybe it was providence... Maybe I would even learn enough to be able to help Maribel with her homework¨ (Henríquez 58). Alma does not know how to speak English when she comes to America. She is willing to learn and her sole motive is to make Maribel do well on her homework. Language is a huge part of life since it is a major way to communicate with other people. If she knew how to speak English, she would be capable to talk to Maribel’s teacher and discuss her advance and problems. Thence, they can get a better plan of education for

As a result, she formed the National Women’s Party. The party was successful despite it’s unpopularity for antagonism in regards to NAWSA, but proved to be a more than adequate reinforcement for the association. Where NAWSA left off, the NWP continued its line of motion, like inertia that despite the friction, carries something onward until the end. Perseverance was the asset that created the effect behind her revolts.

Adah believed she could leave the Congo and go back to the way life was, but she fell through

to make a change in the world. Later on, colleagues and battle friends stated that she

She refused to recognize with these ideals and sought out to join the public realm by giving up her domesticity and combined efforts with other working females.

After a year living here, she realized the “America Dream” would not come true, if she does not go to the school and get a career. So she did it!. she started taking two classes at night, then three. After almost 6 years she finally graduated with a degree in Hospitality Management. Then she starts working as a banquet's supervisor at the hotel Holiday Inn in Stamford, Ct. After a little while, she was promoted to banquet manager. Mery made a tremendous effort doing all this, but at the end she felt that it was worth it. Now she has a better life than before, and she can give her family the stability that they need. She said that immigrating with her family was not easy, because she had more responsibilities than others, but it did not stop her and they were the reason that pushed to achieve her dream.

She then traveled to Europe to recuperate, under the advice of friends and family (Thinkquest, 7). After returning to Boston, months later, she found herself with a very large inheritance that would allow her to love comfortably for the rest of her life (Reader’s Companion to American History, 1).

colleagues would view her as weak and she wanted the respect of her peers. She was also

She writes that in the early 1960's, her father worked as a diplomat in Peru. Therefore, her family had to leave the United States and return to Peru to live. During that time, her brother who was born in the United States had to attend school in Peru. Interestingly, even though the school where he attended was taught in English, he still spoke English with an accent.

For Hester Prynne she experienced how difficult it was to start a life in America. Through her

• She received an apology letter from Stuart, but she looked at it as a bandage solution.

Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf. It is a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Being new and outsider Westerly tries to implement a change in sales call patterns and failed. She introduced and explained the changes to the sales department through a memo that outlined her directive and explained the reasons behind it. Field consultants (FC) immediately offended and complained about the

Today, customer relationship management is very important to the business world. Most of the companies established a department and the programs to manage their relationship with the customers. Customer relationship management (CRM) is a business strategy which designed to help a company to understand and look forward to the needs of its potential and current customers (Anderson & Stang, 2000). Customer data is being collected in several different areas of the company, stored in a central database, analyzed, and distributed to key points (Anderson & Stang, 2000).The business world once was “product-centric”, the companies just provided what they could produce. However, it is now become “customer-centric”, they provide products and service

(Contemporary). She feels as if she was not good enough and began to put a lot of pressure

Even though he isn’t directly responsible to give information to Randell, he could have asked it from his boss whether he should answer her memos, as soon as he got them.