# Jet Copies Case Problem Essay

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Assignment #1: JET Copies Case Problem Read the “JET Copies” Case Problem on pages 678-679 of the text. Using simulation estimate the loss of revenue due to copier breakdown for one year, as follows: 1. In Excel, use a suitable method for generating the number of days needed to repair the copier, when it is out of service, according to the discrete distribution shown. 2. In Excel, use a suitable method for simulating the interval between successive breakdowns, according to the continuous distribution shown. 3. In Excel, use a suitable method for simulating the lost revenue for each day the copier is out of service. 4. Put all of this together to simulate the lost revenue due to copier breakdowns over 1 year to…show more content…
This gave James an idea, which he shared with Ernie and their friend Terri Jones when he got home later that evening. “Look, you guys, I’ve got an idea to make some money,” James started. “Let’s open a copy business! All we have to do is buy a copier, put it in Terri’s duplex next door, and sell copies. I know we can get customers because I’ve just seen them all at Klecko’s. If we provide a copy service right here in the Southgate complex, we’ll make a killing.” Terri and Ernie liked the idea, so the three decided to go into the copying business. They would call it JET Copies, named for James, Ernie, and Terri. Their first step was to purchase a copier. They bought one like the one used in the college of business office at State for \$ 18,000. (Terri’s parents provided a loan.) The company that sold them the copier touted the copier’s reliability, but after they bought it, Ernie talked with someone in the dean’s office at State, who told him that the University’s copier broke down frequently and when it did, it often took between 1 and 4 days to get it repaired. When Ernie told this to Terri and James, they became worried. If the copier broke down frequently and was not in use for long periods while they waited for a repair person to come fix it, they could lose a lot of revenue. As a result, James, Ernie, and Terri thought they might need to purchase a smaller backup copier for \$ 8,000 to use when the main copier broke down. However,