Job Analysis and Design

6750 Words27 Pages
Chapter 5

Job Analysis, Job Design and Quality of Work Life

Learning Objectives • Explain what is meant by job analysis and job design. • Understand the uses of job analysis. • Describe the content of a job description and a job specification. • Discuss the collection of job analysis data. • Explain the major methods of job analysis. • Discuss competency profiling. • Understand the major approaches to job design. • Discuss quality of work life, employee participation and industrial democracy.

Chapter Outline
This chapter introduces the concepts of job analysis, job design and quality of work life. The first six sections are devoted to job analysis and examine the collection of data for the purposes of job analysis, the methods of
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Project-based work instead of position-based work signals the demise of the traditional job and traditional job description. Competition, technical innovation and changing workplace values have created the need for a work environment where jobs are re-invented totally.

Collection of job analysis information
There are numerous ways of collecting job analysis information. The most appropriate data collection method depends on the purpose of the job analysis, the types of information to be collected, the sources of information, the means of information collection and the way in which the data are to be analysed and reported. The five most common data collection methods are observation, interview, questionnaire, diary/log and critical incident reports. Other approaches include film and video, a computerised system and job analyst participation. Each can be used alone or in conjunction with one or more of the other data collection methods. Combination of data collection methods A combination of methods increases the probability of better results, so multiple methods are frequently used. The job analyst, depending upon the purposes of the job analysis (for example, recruitment and selection, performance appraisal or job evaluation), determines the method or combination of methods to be used.

Methods of job analysis
The most popular job analysis techniques are: Functional Job Analysis (FJA) - uses standardised statements and terminology
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