Job Description and Job Specification for a Starbucks Employee

Starbucks has developed a brand image that has revolutionized coffee drinking experience. It has created an ambiance that is designed to attract customers and keep them coming back to Starbucks stores. It offers wide varieties of services such as comfortable seating areas with unique music and free wireless Internet for their customers while sipping their favorite coffee. This distinctiveness sets Starbucks apart from most of its competitors and has allowed the company to successfully grow and profit while charging premium prices for their products.

Treat our customers with sincerity, kindness, and respect, and think of new ways to impress, delight, and surprise them.

Starbucks is rated as the number one World’s leading coffee distributor. Customers satisfactions are always be in the center of their business and the company works consistently to maintain it as customer look forward to a unique experience when visiting one of Starbuck stores. With over 12,000 stores worldwide, Starbucks has always aimed at achieving and maintaining competition in the industry.  Starbucks success reside in many factors :  the company is admire and respected worldwide,employees are recognized and respected for what they contribute to the success of the company. Open communication

Starbucks uses a variety of organizations and resources to help ensure that the company remains one of the world’s most popular companies. There are process that are put into place within and outside of the company that focus on what can help improve the already business savoy corporation.

Conduct a job requirements analysis for the store managers and coffee servers in order to identify tasks, KSAOs, and context for those positions.

The Starbucks barista is an integral part of the Starbucks retail store operation. The barista is the first employee the customer interacts with and becomes familiar with on their routine trips to Starbucks. The barista is responsible for creating the Starbucks environment for the customer. This is accomplished by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The barista is responsible for modeling and acting in accordance with Starbucks guiding principles and establish their selves as the center of an organization that is consistently rated as great place to work and work amongst people that love and enjoy what they do.

show our customers the care of our business but promote our business in a positive way.

starbucks Corp., an international coffee and coffeehouse chain based in Seattle, Washington, has expanded rapidly since its opening in 1971. These outrageous success was due to its well-developed strategy vision which lay out the company's strategic course in developing and strengthening its business. Starbucks is a global corporation that sells authentic coffee in 30 countries, reporting revenues of nearly $5.1 billion in 2006. The main goal of Starbucks is to embrace diversity by applying the highest standards of excellence. Starbucks strives to perfect the relationship with the working class by making the service as fast as possible because they believe that every customer has their own personal rate. One

I first started out by doing some research on my own. I looked at O*NET so I can get a better feel of what all I would be observing and understanding about the job as a barista. From there, I did some more research on Google about what a barista job all entails for someone who would be applying to that job. Monster.com and Occupational Outlook Handbook was a little useful,

Starbucks Corporation has been around since 1971. What makes Starbucks unique from other coffee-bar shops is not only their wide selection of products, but the environment they provide to all customers. Starbucks sustains competitive advantage by constantly looking for new ideas, new products, as well as new experiences for guests. Starbucks also offers a selection of music, and unique designed coffee mugs. The company even hires designers to come up with artwork for commuter mugs. Starbucks’ forte is incorporating differentiated features such as their different flavored coffees that no other company offers. They

Several key success factors exist for Starbucks, a leader in the coffee industry. They include

Starbucks’ lead in the specialty coffee industry exemplifies the result of deftly executing a well-planned business strategy. Moreover, Starbucks is well positioned for what is expected to be a continuing rise in the popularity of specialty coffee products. The question before Starbucks’ leadership, however, is what avenues will lead to Starbucks’ goal of remaining true to its core, the highest quality coffee products while providing a “total coffee experience” for its customers?

The company provides employees with both financial and nonfinancial rewards depending on the employee's’ culture to satisfy them. For example in the UK, Poland and Germany, it is a lot about individual competition and financial success. Therefore, the open opportunity for baristas to be promoted and one day possibly to a manager. In UK, Starbucks

Starbucks first opened its doors in Seattle’s Pike Place Market with the name being coined from that of Moby Dick’s first mate (Schultz & Yang 1999). It has spread its shops across North America, all over Europe, the Middle East, Latin America as well as the Pacific Rim with an estimated 35 million customer weekly (Michelli, 2008). With tremendous growth from a small time coffee shop, the company has matured to an international icon that today it is one of the world’s leading retailer, roaster and brand specialty coffee (Story, 1971). The company offers whole bean coffees, espresso beverages, and confectionery and bakery items.

Starbucks needs to evaluate the best in it is production and services. It also needs to look at it is assets compared to the competitors and if they are worthy their capability.