Job Satisfaction Mba Thesis Chapter 1 - Introduction

3415 Words Aug 26th, 2013 14 Pages
Paaryveanthan Vellasamy (100227571)

CHAPTER 1

INTRODUCTION

1.1

Background of the Study

Employees are a valuable corporate asset that must be managed by the company in order to provide optimal contribution. One of the things that should be the primary concern of the company is the job satisfaction of their employees, because the employees in the work they do not feel comfortable, under-appreciated, can not develop all their potential, then automatically the employee unable to focus and concentrate fully on the job . Employee job satisfaction by Hariadja (2002) it can be seen that "the job is not just doing a job, but also related to other aspects such as interacting with co-workers, superiors, follow the rules - the rules and the
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He also mentioned that there are other techniques for measuring job satisfaction such as critical incidents and interviews. The technique in which the employees are requested to focus on some situation or incident that is related to job satisfaction is known as critical incident technique where the employees experience greater freedom to express themselves, unlike the situation with rating scales. Another technique interview that is regarded as more open-ended approach than critical incidents and where interviews offer interviewee wider scope in terms of response (McKenna, 2000 p.280). Moreover, Archnahr, et al., (2006) have stated that to measure level of job satisfaction is very subjective approach. The psychometric tools are the most effective and efficient to measure level of job satisfaction. Other tools that can be used to measure job satisfaction include- global measure that measures the overall satisfaction of the job; facet measure where satisfaction is measured on each aspect of the job.

According to Stanton et al. (2001), job description index (JDI) items is one the best methods that can be used to measure level of job satisfaction of the employees within the organization. This JDI items include- working environment, payment, promotion, supervision and relations with co-workers etc. However, other researchers
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