Job Specialisation and the Job Characteristic Model

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Essay 2b Topic - Job Specialisation uses standardised work procedures to have workers perform repetitive; precisely defined and simplified tasks. Explain why companies use this approach to job design. Using the Job Characteristics model, describe how specialised jobs can be modified to eliminate the boredom and low job satisfaction associated with them. (Chapter 9) According to the management text book Williams & McWilliams, 2010, job specialisation reflects the degree to which tasks get broken down and divided into smaller tasks. Benefits include worker proficiency, decreased time between task transfer and the ability to develop specialized equipment for a specific function. So why do organisations employ such a technique? It’s…show more content…
Although specialisation does require training, but once that worker has mastered a particular skill, their able to complete assignments without much supervision or oversight, on the other hand specialisation tasks are generally repetitive and may lead to job dissatisfaction if a worker doesn’t feel motivated or challenged by their job duties (Williams & McWilliams, 2010). The purpose of this essay is to study the advantages and disadvantages of companies inserting job specialisation into their job design and application of the Job Characteristics model or JCM to diminish boredom and low job satisfaction of workers that caused by specialised job. So what are the other main advantages in using job specialisation? There are many arguments for its use but there is no denying is that it increases productivity (Malone, T, Laubacher, R & John, C 2011). It does this by allowing workers learn to accomplish work tasks quickly and efficiently, reducing the need for continued training (Malone, T, Laubacher, R & John, C 2011). With specialisation, workers have clearly defined goals and well-developed skill sets, so they don't waste time trying to learn new concepts. According to ‘Forbes’ employers want workers with expertise in their field, so people with specialized skills may find work more easily than those without them. Specialisation helps workers complete

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