There are five conflict-handling styles: Forcing Style, Collaborating Style, Compromising Style, Avoiding Style and Accommodating Style. The compromising style “refers to behaviors at an intermediate level of cooperation and assertiveness. (Hellriegel, Slocum pg. 392) ” The person using is style tries to meet a goal by give-and-take. The accommodating style “refers to cooperative and unassertive behavior. (Hellriegel, Slocum pg. 393) ” The person using this style tries to accomplish a goal by using unselfish acts that will promote cooperation in others by complying with their wishes. The collaborating style “refers to high levels of cooperative and assertive behavior. (Hellriegel, Slocum pg. 391) ” The person using this style is using a win-win approach to working with others and handling conflict. When the CEO of General Hospital, Mike Hammer first attempted to control physician-driven cost he used the collaborating style by trying to convince the Director of
Finally, the last conflict management style is called collaborating. Collaborating involves discussing the situation and arriving at a decision that is beneficial to both parties involved. This style can be used in situations where the goal is to learn or when both issues are too important to compromise on. Collaborating requires both parties to be honest and open when discussing the problem. Because both parties are opening up and exchanging information, collaborating can lead to better working relationships between employees (Nelson and Quick).
Conflict is something that some people can't handle it.how people best respond to conflict'i am Malala'' she responded to conflict by trying to make a difference in peoples lives when things were not ate their best she really tried to make a difference in the world not with her hands but with the most important thing in the world her voice she spoke out to people who gave up in the world to try and them to rise up and also speak what they think is right and what needs to change if they want the people to remain neutral,to all that they are doing wrong to all the people. the Taliban hated how malala spoke out and tried to gain people's trust but the Taliban wanted the people to remain scared and helpless because if all the people spoke
The collaborative style views conflicts as problems to be solved and finding creative solutions that satisfy all the parties’ concerns. You don’t give up your self interest; you dig into the issue to identify the underlying concerns, test your own assumptions, and understand the views of others. Collaboration takes time and if the relationship among the parties is not important, then it may not be worth the time and energy to create a win-win solution. However, collaboration fosters respect, trust, and builds relationships. To make an environment more collaborative, address the conflict directly and in a way that expresses willingness for all parties to get what they need.
The Collaborating tactic may be used when your whole objective on the conflict is to learn. Also it is a good idea to use the Collaborating tactic when you want to work through feeling that have interfered with the relationship with the other person in the conflict. Competing tactic is excellent when you want to cut the through all of the non sense and get to a resolution of the conflict quickly. When quick decisive resolutions are very important, or when people attempt to disagree with you and your right without a doubt. The last tactic that Rahim and Magner talk about is the Compromising tactic. This is good for when, goals are important to you but they are not worth all the trouble they may cause. To achieve rather quick and easy resolutions to rather complex disagreements
The avoidance strategy can be a positive approach because it can reduce tension between two parties because there are more similarities than differences between them. Avoidance can also be positive because these groups of people will be more productive by facilitating
Avoiding an issue is one way a manager might attempt to resolve conflict. This type of conflict style does not help the other staff members reach their goals and does not help the manager who is avoiding the issue and cannot assertively pursue his or her own. However, this works well when the issue is trivial or when the manager has no chance of winning.
For centuries, violence has been the go to way to settle conflicts, but it has also been very controversial throughout the years. While some say war is important in order to maintain our freedom, it is actually a very unnecessary and destructive way of settling conflicts because it kills so many innocent people and it hardly ever accomplishes anything for such a hefty price.
A collaborating style is a type of conflict management style that is “high in both assertiveness and cooperativeness.” When I took the “Where Are You on the Grid?” In Family Communication I got a 31 on collaborating. I also took a quiz on Buzzfeed called “How Blunt Are You Actually?” And I was deemed “Very Blunt”. The quiz elaborated and said “You’re incredibly honest, but you know the line between honest and mean.” I personally, believe communication is more efficient when an individual says whatever they need to say. While there is fine line between mean and honest, I have defiantly found that working as a Student Advisor. The book mentioned collaborating requires individuals to “integrate the needs of both parties to the conflict so that
Collaboration can help the professionals learn from one another’s skills and help them to identify their own useful skills. This can motivate professionals on diving deeper with specific topics and furthering their knowledge and education in order to benefit not only themselves, but everyone that they work with.
We use exit responses when We see conflicts as a win-lose situation may exit phsysically or psychologically if they think the will lose the argument
Competition is when an individual “achieves a victory through force, superior skill, or domination”. This type of approach fails to address the root cause of the conflict and suppresses the desires of other conflicting individuals; therefore resulting in future conflicts over the same issues. Collaboration is when all conflicting parties recognize something is wrong and needs attention. This is an ideal approach. When collaborating, groups respect each others ideas, opinions, and suggestions, and understand each others point of view. This allows group members to eventually accept the logic of a different point of view and accept that logic; therefore resulting in a consensus. Compromise is when each group gives up something of value to the other group. This is an appropriate approach when: there is insufficient time, issue not worth time or energy, or there’s no realistic or easy agreement.
The second form of conflict management is Compromising. This form brings along the idea that losing something is adequate when an individual gains a little. Both sides come to the middle to help serve the team and project on hand while making it possible for each person to maintain a portion of his or her original idea. The drawbacks of using this method are values and objectives can be lost in the process if they are compromised. Some of the demands from the other side may be too severe to come to a middle ground on. This method can also create other conflict if no respect for the compromise or the other team members exists. When this method is used to its full potential people of equal roles are equally committed to the team. “When the issue is to complex to just abandon the others ideas or perspectives and when the specific task that is being dealt with is only moderately important.” (Improving group, organizational or team dynamics when conflict occurs, 2008)
By doing so we disconnect ourselves from our emotions and can focus on our BATNA (best alternative to a negotiated agreement) to decide whether it is a wise decision to negotiate. It is important to recognize the tactic the other party may play to make us react to the situation. They may either plat stone walls (demonstrate no flexibility), may attack by forcing us and making us uncomfortable (so that you surrender to the situation ) or may play tricks such as manipulating the data and making additional last minute demand. Identifying the tactic played helps to neutralize its effect. It is also important to recognize what we are feeling by the tactics played or to the emotional susceptibilities i.e. hot buttons. Once we have recognized them, we can then prepare to control your natural reaction when the other party triggers our hot buttons. The author suggests not taking decisions on the spot, instead suggests buying time. He recommends either pausing or taking a break to buy time for oneself for going to the balcony.
In trying to resolve the conflict between Reece and Patel, Edwards used an avoidance strategy. Instead of speaking directly about the root causes, or sources, of the conflict, Edwards focused on the behaviors and treated Reece and Patel like children. Edwards scolded them, and sent them off without bothering to find out what was bothering the two. Of course, this type of conflict resolution is ineffective because it fails to address the underlying issues. As Anderson (n.d.) points out, addressing the problem is key to conflict resolution. "When a conflict does happen, a manager needs to focus the conflicting parties on the issue and have them leave out any personal problems they may be having," (Anderson, n.d.).