Kentucky Fried Chicken History

2918 Words Oct 3rd, 2010 12 Pages
Kentucky Fried Chicken is one of the most world-renowned fast food restaurants in the world, and remains the world's most popular chicken restaurant chain. Today there are more than 13,000 chains around the world in 90 different countries and territories. The national KFC base is in Louisville, Kentucky. Around 8 million people are served at a KFC every single day.
Timeline
1890 ' Colonel Harland Sanders, the founder of the KFC Corporation, was born.
1932 ' Colonel Sanders developed his special blend of 11 spices and herbs, which marked the beginning of his famous Original Recipe chicken.
1935 ' The Colonel became known as the Kentucky Colonel; this name is what later became incorporated in the name Kentucky Fried Chicken.
1939 ' After
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"You keep employees longer, they are happier, they work better for you."

Founding Truths
'We at Yum! Brands, Inc., pledge to conduct our business according to this set of truths, which we believe to be the foundation for building the best restaurant company in the world.'

The founding truths are:

People Capability First'Satisfied customers and profitability follow.
Respond To The Voice Of The Customer'Not just listen.
The Restaurant General Manager Is Our #1 Leader'Not senior management.
Run Each Restaurant As If It's Our Only One'Avoid the trap of the averages.
Recognition Shows You Care'People leave when you don't.
Great Operations and Marketing Innovation Drive Sales'No finger pointing.
Operation Discipline Through Process and Standards'Consistency, not 'program of the month'.
Franchisees Are Vital Assets'Operate as one system, not two.
Quality In Everything We Do'Especially the food. Vision
Quoted from Yum! Brands, Inc., KFC's parent corporation: 'Our passion, as a restaurant company, is to put a YUM on people's faces around the world, satisfying customers every time they eat our food and doing it better than any other restaurant company. A&W, KFC, Long John Silver's, Pizza Hut, and Taco Bell offer customers food they crave, comeback value, and customer-focused teams. The unique eating experience at each of our restaurants make our customers smile and inspire their loyalty for life. Toward that end, our 750,000