The public housing authority, Housing Development Board (HBD) was a very important aspect to Singapore’s basic shelter needs. In 2007, basic shelter needs were used for 3.7 million of Singapore’s population. Singapore is considered a city-state in South East Asia where the government is heavily involved. As a non-profit organization, the local government is responsible for overseeing and administering certain decisions and responsibilities of Singapore’s public housing. The Housing Development Board was mainly involved in the pricing, marketing and sales of the public housing authority (Jick & Peiperl, 2011).
Nevertheless, the Housing Development Board would like to develop their organization in multiple ways including how they can
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Governmental organizations have captivating business plans that outline the overall vision, key performance indicators, and work teams of expertise. Chew Ling Tan wanted to implement changes within the Estate Administration and Property Department. The aim was to initiate modifications to further the organizations operation and objectives. Employees at HBD were over-staffed and overworked while resources were stretched (Jick & Peiperl, 2011).
The Housing Development Board wanted to improve its services in three major areas including the involvement of private developers, public outreach, and overall improved customer service (Jick & Peiperl, 2011). The change challenge for HDB and Tan included improvement to the overall operations of the organization including work processes and systems. “The goal of the public outreach was to gain greater public buy-in and support while improving focus groups, particularly grassroots organization” (Jick & Pieperl, 2011, p. 432). Thus, the Estate Administration and Property Department was expected to manage majority of the operations including housing policies, pricing, and sales to name a few. Challenges faced were work process and systems that needed modifications through clear operational strategies. Communication gaps affected how work processes and systems were streamlined. Communication is an important aspect in the overall success of an organization. A lack of communication in
All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the
In order for communication to be effective within a work setting it is essential to establish and sustain good relationships with a diverse range of people and agencies. Within a work setting, poor communication can lead to a number of factors, i.e. low moral, mistrust, anger, anxiety and isolation. If communication issues are not resolved
Obstacles in effective communication among individuals in the organization include inattention, information overload, time pressures, complexity in organizational structure, and poor retention (“Communication
It is clear that effective communication is only possible with the elimination of the various barriers. Organizations should ensure that these barriers are addressed so as to ensure that the communication process is not interrupted at any point.
To judge the success or failure of Blumberg Apartments, we must first analyze the project as it works to provide good housing. Good housing should not just be regarded as a noun, it should also encompass housing as a verb. The commodity of the house as a shelter is the noun. This commodity should provide a place for redressing. It should hold the essential necessities that make for a comfortable and complete home. A place that balances privacy and social interactions. As a verb, good housing should be a utility that works to enhance one’s life (Turner, 1972). It should be a stepping stone towards opportunity. For Blumberg Apartments in the grand scheme, both of these facets can be regarded as failures. As the housing projects suffered through massive deterioration, it failed as a commodity. Residents described how their housing had “stairwells that reeked of urine and dirty diapers, constantly breaking appliances and elevators, and the frequent sounds of gunshots” (Colaneri, 2016). Furthermore, units were found to not meet minimum size standards and
“The outcome of the research phase is not only consensus about the facts of the organization and its environment; it also gives focus to the next step, that of formulating the organization’s vision for itself” (Berman, 2006, p. 70). Organizational mandates and the type of stakeholders that need to be engaged are often identified prior to developing mission, vision and values. Once an understanding of mandates and stakeholders are clear, then the design phase can continue. The MDHHS strategic planning team and its designated stakeholders develop statements to describe what the department does and why it exists, decides upon principles and beliefs that will guide the continued work of the department, and a statement of the ideal future state based on the work the department intends to do (mission, vision, values, respectively). In addition, the information collected in the research phase is compiled and assessed and any additional data needs are identified and summarized. Organizational strengths and weaknesses and external opportunities and threats (SWOT) or challenges (SWOC) are identified in this phase (Berman, 2006, p. 71).
It is often easy to castigate large cities or third world countries as failures in the field of affordable housing, yet the crisis, like an invisible cancer, manifests itself in many forms, plaguing both urban and suburban areas. Reformers have wrestled passionately with the issue for centuries, revealing the severity of the situation in an attempt for change, while politicians have only responded with band aid solutions. Unfortunately, the housing crisis easily fades from our memory, replaced by visions of homeless vets, or starving children. Metropolis magazine explains that “…though billions of dollars are spent each year on housing and development programs worldwide, ? At least 1 billion people
In any organization effective communication forms an essential part of the organization’s growth and progress. However, it has been seen that this is not always the case. This istrue in today’s globalized world when one has employees coming from different ethnic, cultural and religious backgrounds working together. If the reasons for communication failure are examined it has been found that they fall in four distinct categories. These are:
With effective communication there would be a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be
Nevertheless, this program can be done in a more comprehensive way, and changing the customer service in Bronx housing
The government is the best audience for the modification of the housing first program because it has the power and resources to make changes for the good of the citizen by the use of the law that is set to protect people’s rights and freedoms. It is an individual’s right to have access to a safe, secure home and habitable home.
An extensive description of these programs includes HUD that deals with the development of affordable housing in urban area for low-income individuals. Lack of housing options have driven fissure in education, health and economic opportunities, in fact, the Mississippi Delta has the state’s average home value standing at 50 percent lower than the national average, making the state the second lowest in the country. The goal of the Department of Housing and Urban Development was to focus on insuring mortgages for single-family and multifamily dwellings and extending loans for home improvements and for the purchase of mobile homes; channeling funds from investors into the mortgage industry through the Government National Mortgage Association; and making loans for the construction or rehabilitation of housing projects for older and handicapped persons.
Although the Singapore Housing Development Board (HDB) is a strong and vast organization within a long-standing history of public service, an examination of the HDB reveals three key elements or challenges of the current situation, which without alteration - will hinder or prevent the change and growth of HDB (Jick, & Peiperl, 2011). The first challenge to change is the balancing of heavy workloads of employees with change. This issue of ‘balancing’ must be addressed, since forcing employees balance the strain of large workloads and change strategies can result in the stretching of resources and the destruction of employees from both their routine work and the change agent’s goals (2011). Second, the full integration of a new and improved customer service mindset is not fully completed and harmonized into the organization’s culture (2011). Change within this area is necessary since the lack of customer service integration and support for the new mindset - by managers - has caused an attitude of blaming amongst management and employees, and increased inter-department tensions. Finally, passive and mechanistic response of the staff must be addressed (2011). The passive response of staff must be addressed as these characteristics can delay or holt the growth and development of the change process (Bell, & Barkhuizen, 2011).
I shall look into details how policies in the public and private housing market and the immigration policies affects the private market, despite property prices steadily increasing, the private property market in Singapore continues to boom. There are many factors that play a role in this drastic demand for private property