Key Indicators or Factors in the Motivation of Employees

889 WordsJul 21, 20124 Pages
UNIVERSITY COLLEGE OF MANAGEMENT STUDIES, JERUSALEM CAMPUS - ACCRA RESEARCH PROPOSAL THE KEY INDICATORS OR FACTORS IN THE MOTIVATION OF EMPLOYESS- A CASE STUDY OF GHANA PORTS AND HARBOUR AUTHORITY BY DOGBEY K. GERSHON ( AC/09/WDS/1064) Abstract The study examined the ranked importance of motivational factors of employees at The Ghana Ports & Harbours Authority Human Resource Department,Research and Public Relation Department. The hand-delivered descriptive survey addressed ten motivating factors in the context of employee motivation theory. Findings suggest interesting work and good pay are key to higher employee motivation. Carefully designed reward systems that include job enlargement, job enrichment, promotions,…show more content…
Skinner's theory simply states those employees' behaviors that lead to positive outcomes will be repeated and behaviors that lead to negative outcomes will not be repeated (Skinner, 1953). Managers should positively reinforce employee behaviors that lead to positive outcomes. Managers should negatively reinforce employee behavior that leads to negative outcomes. SIGNIFICANCE OF THE STUDY Why do we need to motivate employees? The answer is survival. Motivated employees are needed in our rapidly changing workplaces. Motivated employees help organizations survive. Motivated employees are more productive. To be effective, managers need to understand what motivates employees within the context of the roles they perform. Of all the functions a manager performs, motivating employees is arguably the most complex. This is due, in part, to the fact that what motivates employees changes constantly. For example, research suggests that as employees' income increases, money becomes less of a motivator (Kovach, 1987). Also, as employees get older, interesting work becomes more of a motivator. OBJECTIVES OF THE STUDY The purpose of this study is to describe the importance of certain factors in motivating employees at the various department of Ghana ports & Harbours Authority. Specifically, the study sought to describe the ranked importance of the following ten motivating factors: (a) job security, (b) sympathetic help with personal problems, (c) personal loyalty to employees,
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