Keystone Request System: A Case Study

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Request Systems Manager for a $7.7 million budgeted program. Coordinates/liaisons with, in excess of 100 personnel responsible for maintaining Army mission critical Cat I systems providing support and oversight to some of the Army's largest missions: Recruiting, Accessions, retention, training and mobilization for the Active, Reserve, and National Guard components; over 20,000 users world-wide. Develop/implement policies and procedures relative to the operations of the KEYSTONE Request systems. Coordinates and tests the KEYSTONE Continuity of Operations Plan (COOP)/Failover site. Responsible for system configuration, software development, maintenance and technical testing. Participates in hardware procurement, system documentation process
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