Kimbel's Department Store CASE STUDY Kimbel’s Department Store Individual Assignment By PQHRM/64/12 Course: PQHRM – STAGE II Module 10 – Industrial Psychology Instructor – Mr. Samantha Rathnayake Institute of Personnel Management Colombo/November 2012 CONTENTS 1.0 Acknowledgment 2.0 Introduction 3.0 What theories abut motivation underlie the switch from salary to commission pay? What needs are met under the commission system? Are they the same needs in the shoes and handbags department as they are in lingerie? Explain. 4.0 If you were Frances Patterson, would you go back to the previous compensation system, implement the straight commission plan in all Kimbel’s stores r devise and test some other …show more content…
To ensure that goals are perceived as attainable, management must ensure that employees feel confident that increased efforts can lead to achieving higher performance, goals. 4.0 If you were Frances Patterson, would you go back to the previous compensation system, implement the straight commission plan in all Kimbel’s stores, or devise and test some other compensation method? If you decide to test another system, what would it look like? References * www.wikipedia.org * PQHRM notes *
Question 5: Which type of variation was critical to resolving the realized revenue case study?
* Create real goals. Real goals are specific, achievable, prioritized, measurable, supported by action plans, aligned with the company, linked to your goals, and accepted by you and your employees. It is vital to the success of the company, your success as a leader and the future of
In order to be productive all members of staff should be aware of the goals of the firm. Knowing the goals allows the manager to make effective decisions. The goals of the firm can be viewed as the motives of the entrepreneur’s who own and run the firm. There a number of goals that a firm can pursue in its day-to-day
Managers were instructed to develop specific goals with their individual employees and use those goals as a secondary component in the performance management process.
They must be specific, measurable, supported, and achievable. These goals will be motivators for the immediate time to come. Unobtainable goals are discouraging and provide no real way to achieve company goals.
Clarity of job role/performance expectations: jointly agreeing targets/objectives that are clear, fulfilling and stretching will motivate employees. Successful performance management processes measure performance against targets, provide regular feedback and positive reinforcement and work collaboratively with employees to evaluate performance, development needs and future aims and objectives.
All goals must be measurable to then measure the progress towards the successful outcome, to measure progress is to monitor and access success and achievement.
Summary: Commission based employment can appear to be a transparent reward structure based on success and is a common way to reward top performers. “Commission based pay can make the employee feels they are sharing in the organizations success which motivates the individual to maximize their success” (Clark, Robert, and Sylvester Schieber Fourth Quarter 2000). This compensation strategy allows employees to work hard and get further. The theory with harder work more pay will occur. The employee is paid based on how they perform or how much they sale. If they sale or make more the more they will be
After reviewing exhibit 7.4.2, list what you regard as the major problems with the Darby appraisal system. Make specific recommendations about changing the system.
There should be enough promotion of the goal commitment by the manager as well as the top management to see that there is always a balance between learning and performance goals and to motivate employees in achieving it. Employees pursue goals which are reasonable and obtainable; every employee should be given certain goals
By directing managers define directions , state a clear conception for employees to follow and help them understand the role they play in the achieving of goals.
Although the achievement culture contained a few drawbacks, there were a few perks that allowed the organization to succeed. Many department managers had a goal oriented mentality, this mentality allowed them to become creative in how to meet their goals. When sales goals were met, bonuses and rewards were given to department managers. This type of personal initiative gives employees a reason to work and to want to help the organization. Additionally, when sales goals are met there is usually an increase payroll for the company; this increase in payroll allows workers to work more hours and be more financially stable.
Edwin Locke and Gary Latham will be the first ones to openly admit there are active limitations with the goal setting theory. It is not uncommon for individual goals to conflict with organizational goals. Moreover, research has proven complex goals have sparked motivation in teams to implement strategies with substantially high amounts of risk (Knight, Durham, & Locke, 2001). Sometimes people will believe higher risk strategies produce the greatest returns, yet high-risk goals consistently result in failure as well (Knight et. al, 2001). Additionally, when individuals simultaneously create two goals there is a greater chance they exert too much energy and focus on achieving just one of those goals. This can lead to one of the goals not receiving enough attention, which can potentially result in the person failing to reach the end result in either goal. In short, these are three common limitations of goal setting that typically draw concerns from other researchers and theorists. However, it is important people are aware of the limitations that do not receive as much attention, such as team goal setting, unethical behavior in high performance goals, and subconscious goals.
1) Evaluate the design and the implementation of the performance bonus program at DPC. What changes would you suggest, if any?
A successful person chooses goals to achieve something that is of great value and importance to them. This in turn motivates the person to achieve the goal because when the desired outcome is very important to a person, that person will be determined to persevere. Goal setting also improves a person 's organizational and time management skills because goal setting requires prioritization and that leads to the successful and sequential completion of necessary tasks. Once a person defines and prioritizes goals a plan should be drawn out detailing how this goal will be achieved. Goals and the time-line for their completion should be clearly defined, it is also important that a person 's